Field Service Engineer

As a Field Service Engineer youll ensure the reliable performance of TOMRAs advanced food-sorting solutions. You will install maintain troubleshoot and optimize systems across customer sites providing both technical expertise and exceptional service.

Your responsibilities:

• Install commission and maintain TOMRA sorting equipment at customer sites.
• Diagnose and resolve mechanical electrical and software issues.
• Deliver remote and on-site technical support as required.
• Train customers in proper machine operation and maintenance.
• Document and submit detailed service reports to support continuous improvement.
• Collaborate closely with customers and TOMRA teams to achieve high satisfaction levels while ensuring compliance with safety guidelines.

Reporting line: Team Leader Field Service Engineer.

Travel: Up to 80% within South Africa occasional international visits; flexible schedule required (weekends possible).

Qualifications :

Must have:

• Degree in Electronics Electrotechnical Automation or similar technical field (or equivalent practical experience).
• Experience in on-site installation preventive and corrective maintenance.
• Strong understanding of IT networking and PC configuration.
• Valid drivers license and ability to travel extensively.
• Excellent English communication skills (Afrikaans is an advantage).

Nice to have (or learnable in role):

• Experience within the food industry or sorting technologies.
• Familiarity with PLCs and basic software troubleshooting.
• Additional languages are welcome.

If you dont meet every single requirement we still encourage you to apply. At TOMRA diverse perspectives drive innovation and success. You might be the right candidate for this or other roles.

Additional Information :

What We Offer:

• A competitive compensation package including a minimum annual base salary starting from 505.000 ZAR gross depending on experience and qualifications plus variable compensation and benefits
• Work equipment including laptop and cell phone subscription provided
• 6-month probation period
• Notice period according to the Basic Conditions of Employment Act
• Annual leave: 21 working days (after 5 years continuous service an additional 5 days annual
• leave provided)
• Long service recognition: in accordance with TOMRA Jubilee policy
• Travel Expenses: Daily Allowance in accordance with SARS regulations for work away from
• home within South Africa and in other countries
• Pension Fund Scheme: Liberty Life (5% company contributions)
• Medical Aid & Mental Health Benefit policy cover: Discovery
• On call Standby Allowance
• Company Car provided: Fringe benefits tax applies detailed logbook for all travel and limited
• private mileage in accordance with SARS
• Life & Disability Insurance policy cover: Discovery

DE&I Statement

TOMRA is proud to be an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination based on race color gender gender identity age religion national origin disability parental or pregnancy status marriage or partnership status sexual orientation veteran status or any other characteristic protected by law. Reasonable accommodations will be provided during the selection process upon request.

Remote Work :

No

Employment Type :

Full-time