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FacilitiesOperations ManagerJHB
Job Location:
Job Location:
Johannesburg - South Africa
Monthly Salary:
ZAR 45000 - 45000
Monthly Salary:
Experience Required:
4-5years
Experience Required:
Posted:
16 July 2026 (30+ days ago)
Posted:
Application Deadline:
13 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Building and Operations Manager is responsible for the operational performance and service delivery across a
portfolio of commercial properties. The role ensures that all buildings assigned are maintained to high standards
operate efficiently and provide a safe compliant and customer-focused environment for occupants.
This role focuses on facilities management contractor oversight building manager oversight maintenance
planning compliance and operational cost control. The Building and Operations Manager works closely with
Portfolio Managers and trustees to align operational delivery with financial objectives while ensuring optimal
building performance across the portfolio.
Building Management
Oversee routine maintenance and emergency repairs to ensure the buildings safety and functionality.
Coordinate with contractors and service providers for specialized repairs or upgrades.
Conduct regular inspections of the buildings systems (e.g. HVAC plumbing electrical) to identify and
address any issues.
Serve as the main point of contact for occupants addressing their concerns and resolving any issues
promptly.
Facilitate move-ins and move-outs including inspections and key management.
Ensure occupant compliance with building policies and lease agreements.
Ensure the building complies with all local state and federal regulations including health and safety codes.
Implement and maintain security protocols including fire safety procedures and alarm systems.
Organize and supervise emergency drills and procedures.
Assist in budget preparation and manage the buildings operating expenses.
Approve and monitor expenditures related to maintenance and repairs.
Collect rent and manage the process for late payments or evictions if necessary.
Maintain accurate records of maintenance activities occupant interactions and financial transactions
Prepare reports on the buildings condition occupant issues and financial performance for property owners
or management.
Coordinate leasing activities including marketing vacant spaces and negotiating lease agreements.
Supervise any on-site staff such as janitors security personnel or maintenance workers.
Manage relationships with external vendors and service providers including negotiating contracts and
overseeing service delivery.
Facilities and Operations Management
Oversee daily operations across multiple buildings within the portfolio.
Oversee building managers appointed at buildings in the portfolio.
Ensure all properties are maintained in a safe functional and high-quality condition.
Develop and implement preventative and reactive maintenance plans.
Standardise operational procedures across all buildings.
Conduct regular site inspections to ensure compliance with operational standards.
Monitor building performance including utilities equipment uptime and service delivery.
Maintenance and Contractor Management
Appoint and manage service providers in line with procurement policies.
Oversee contractor performance service level agreements (SLAs) and KPIs.
Ensure all maintenance work is properly scoped approved and completed on time.
Validate that all contractor work is supported by approved work orders.
Manage major repairs refurbishments and capital expenditure projects.
Ensure adherence to maintenance schedules for critical equipment (HVAC lifts etc.).
Budgeting and Cost Control
Prepare and manage operational budgets for all buildings.
Monitor monthly expenditure against approved budgets.
Identify cost-saving opportunities without compromising service quality.
Review and approve operational expenses and invoices.
Ensure accurate accruals and cost allocations before month-end.
Provide input into annual budgeting processes with Portfolio Managers.
Health Safety and Compliance
Ensure all buildings comply with health safety and environmental regulations.
Maintain valid compliance certifications (e.g. fire electrical lifts).
Conduct risk assessments and ensure mitigation measures are implemented.
Manage incident reporting and corrective actions.
Ensure service providers comply with statutory and safety requirements.
Occupant Service Delivery
Ensure high levels of occupant satisfaction through efficient service delivery.
Respond to operational queries and complaints within 24 hours.
Work closely with Portfolio Managers to support occupant retention strategies.
Utilities and Sustainability Management
Monitor and manage utilities consumption (water electricity).
Identify and implement energy-saving and sustainability initiatives.
Track and report on utility usage and cost trends.
Ensure accurate meter readings and recoveries where applicable.
Reporting and Performance Management
Prepare monthly operational reports including:
Maintenance activities
Contractor performance
Compliance status
Budget vs actual expenditure
Key operational risks
Track and report on KPIs across the portfolio.
Implement continuous improvement initiatives.
Ad Hoc Responsibilities
Support other portfolios or regions as required.
Assist in due diligence for new property acquisitions.
Participate in special projects and operational audits.
Requirements
Bachelors degree or diploma in:
Facilities Management
Engineering (Mechanical / Electrical / Civil)
Building Science / Construction Management
Property Management (with strong technical focus)
Professional certifications (advantageous):
Facilities Management accreditation
Health & Safety certifications (e.g. SAMTRAC)
58 years experience in facilities or operations management
Minimum 35 years managing multiple commercial buildings
Proven experience in:
Multi-site facilities or operations management
Contractor and service provider management
Maintenance planning and execution
Strong technical understanding of building systems (HVAC electrical plumbing)
Solid financial and cost management skills
Knowledge of health and safety regulations
Contractor and SLA management expertise
Strong problem-solving and decision-making skills
Excellent communication and stakeholder management
High attention to detail and accountability
Ability to manage multiple sites and priorities
Required Skills:
Basic Job Requirements Degree in one of the sciences in the built environment (QS property studies town planning etc.) Construction Management certification (Advantageous) Property experience advantageous 5-8 years experience in a similar role Proficiency in MS Office Suite and CAD (Advantageous) Strong analytical ability problem-solving aptitude and excellent communication skills Computer skills (Advanced Excel and PowerPoint) Competencies Required Strategic Collaboration Execution Innovation Leading with Influence Customer First Relating Learning Personal Effectiveness Exceptional people skills and are able to build strong relationships with colleagues and a wide range of external partners negotiate effective deals and skilfully resolve conflicts Strong track record of achieving high quality results quickly and can operate independently with limited direction and support Makes increased contributions by broadening individual skills. Collaborates effectively with others to achieve personal results. Accepts and lives the company values. Exceptional written and verbal communication skills including ability to articulate recommendations in a concise and timely manner. Strong research and analytical skills including the ability to gather interpret and effectively communicate macroeconomic capital market and property market data. Critical thinking skills that can convert data into meaningful relationships and information to drive quality decision making.
