Engagement Manager CORE
Johannesburg - South Africa
Job Summary
Requisition ID:101681
Job Category:Consulting; Engineering
Location:JohannesburgGautengSouth Africa
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining energy and infrastructureour 10000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe innovative and sustainable we think globally while acting you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional We look forward to hearing from you.
This role combines project and client leadership commercial ownership and people development acting as the primary day-to-day interface with clients while leading consulting teams to deliver measurable operational outcomes.
The role is comparable to a Manager role in a top-tier or boutique management consulting firm with increasing responsibility for engagement ownership and practice growth.
Key Responsibilities
- Engagement Ownership & Delivery Leadership
- Own end-to-end delivery of Operational Readiness & Ramp-Up engagements from mobilisation through stabilisation
- Translate client objectives into clear engagement strategies scopes and delivery plans
- Manage delivery across multiple workstreams ensuring alignment across people process systems operating model and governance
- Take accountability for engagement outcomes quality timelines and commercial performance
- Proactively manage risks issues dependencies and change across complex client environments
- Client Leadership & Stakeholder Management
- Serve as the primary day-to-day client lead building trusted relationships with senior client stakeholders
- Lead steering committees executive forums and decision-making sessions
- Provide clear pragmatic advice grounded in operational realities and best practice
- Navigate complex stakeholder dynamics to drive alignment and decision-making
- Team Leadership & Mentorship
- Lead motivate and develop high-performing consulting teams
- Provide clear direction coaching and performance feedback to Senior Consultants Consultants and Analysts
- Create a strong learning culture focused on delivery excellence accountability and professional growth
- Identify capability gaps and support targeted development and mentoring plans
- Business Development & Commercial Responsibility
- Lead and contribute to business development activities including:
- Shaping client opportunities and scopes of work
- Developing proposals pricing and value propositions
- Presenting to clients and supporting go/no-go decisions
- Identify and convert follow-on opportunities within existing engagements
- Build and maintain a strong understanding of client priorities industry trends and operational challenges
- Contribute to pipeline development and revenue growth targets
- Practice & Capability Development
- Contribute to the evolution of the Operational Readiness & Ramp-Up practice including:
- Methodologies tools templates and delivery standards
- Thought leadership and market-facing content
- Support continuous improvement of ways of working and delivery excellence
- Act as a role model for consulting behaviours values and client impact
Experience & Qualifications
Required Experience
- 812 years experience in management consulting advisory or professional services
- Proven experience as an engagement or project manager leading consulting teams and complex client engagements
- Demonstrated experience in:
- Operational Readiness and ramp-up to stable operations
- Operating model design and operational transitions
- Managing multiple workstreams and stakeholders
- Strong track record across both delivery and business development
- Complex operating industries (e.g. mining energy infrastructure manufacturing) is strongly preferred
- Availability to travel as required to support client engagements at project sites including international locations.
Skills & Competencies
- Strong leadership and team management capability
- Excellent client-facing facilitation and influencing skills
- Advanced problem-solving and structured thinking
- Strong commercial acumen and financial awareness
- High-quality written and verbal communication including executive-level storytelling
- Ability to operate confidently in ambiguous and fast-paced environments
Personal Attributes
- Trusted advisor mindset with a strong delivery orientation
- Accountable resilient and outcomes-focused
- Collaborative leader who builds trust and capability
- Comfortable balancing strategic thinking with hands-on execution
Success Measures (First 1224 Months)
- Consistent high-quality delivery of client engagements
- Strong client satisfaction and repeat work
- Achievement of engagement-level revenue and margin targets
- Development and progression of team members
- Contribution to business development pipeline and practice growth
Role Progression
This role provides a potential pathway to Senior Engagement Manager Associate Principal / Principal with increasing responsibility for client ownership revenue generation and leadership of the Operational Readiness & Ramp-Up practice.
Why join us
- Work with great people to make a difference
- Collaborate on exciting projects to develop innovative solutions
- Top employer
What we offer you
- Flexible work environment
- Long term career development
- Think globally work locally
Dont meet every single requirement You dont need to. At Hatch we are building a diverse inclusive workplace that fosters innovation. If youre interested in this role we encourage you to apply even if your past experiences dont perfectly align with the skills weve listed.
Were committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age race color national origin citizenship religion creed gender sexual orientation marital status disability or any other protected status. If you have any accommodation requirements please let us know. Well do our best to meet your needs in accordance with applicable local legislation.
In order to consider any application for employment we will have to process your personal information.
A law known as the Protection of Personal Information Act 4 of 2013 (POPIA) provides that when one processes anothers personal information such collection retention dissemination and use of that persons personal information must be done in a lawful and transparent manner.
In order to give effect to this right we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HatchHR Processing Noticewhich can be accessed and viewed on the Hatch website: whichHR Processing Noticewe request you kindly download and read.
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Required Experience:
IC
About Company
Hatch is an employee-owned, multidisciplinary professional services firm that delivers a comprehensive array of technical and strategic services, including consulting, information technology, engineering, process development, and project and construction management to the Mining, Meta ... View more