Employee Experience Coordinator

Anticipated Contract End Date/Length: Permanent
Work Set Up: Fully Remote

We are looking for an Employee Experience Coordinator to support the full employee lifecycle across multiple global regions ensuring a seamless and positive experience from onboarding through offboarding. This role is responsible for managing onboarding administration maintaining employee records supporting HR operations coordinating cross-functional processes and ensuring employment documentation remains accurate compliant and up to date. Working closely with People Operations Talent Acquisition Staffing Managers Payroll Finance and employees the Employee Experience Coordinator plays a key role in delivering an efficient people-focused employee experience.

Responsibilities:

• Manage end-to-end onboarding processes for employees across multiple global locations.
• Prepare offer letters and employment documentation in accordance with local legal requirements.
• Assemble distribute and track offer packages and supporting employment documents.
• Verify receipt of signed offers agreements and restrictive covenants.
• Accurately enter and maintain confidential employee information within HR systems.
• Coordinate onboarding activities with People Operations Talent Acquisition Staffing Managers Payroll Finance and other stakeholders.
• Facilitate employee setup activities including payroll benefits training and related onboarding requirements.
• Maintain employee records and ensure changes are reflected accurately and promptly within HR platforms.
• Design manage and enhance onboarding journeys within employee experience platforms.
• Coordinate and distribute welcome gifts to new employees.
• Provide HR administrative support throughout the employee lifecycle including onboarding employee development policy implementation and offboarding activities.
• Communicate bill rate and pay rate changes to relevant stakeholders and update systems accordingly.
• Process program extensions and ensure employment contracts remain current and compliant.
• Manage the preparation completion distribution collection and filing of contractual documents and client exhibits.
• Maintain HR databases and ensure a high level of data accuracy and integrity.
• Research and monitor employment and recruitment legislation across relevant jurisdictions.
• Support compliance with applicable privacy and employment regulations including POPIA and GDPR.
• Assist with operational requirements affecting employees and associates globally.
• Generate standard reports and support training administration activities.
• Maintain employee files and employment documentation.
• Respond to employee inquiries in a professional timely and helpful manner.
• Organize and maintain agendas for recurring staffing and operational meetings.
• Conduct employment verification requests through calls letters and written confirmations.
• Prepare and issue employment-related administrative and travel letters as required.
• Identify opportunities to improve employee experience and HR operational processes.
• Handle sensitive employee information with the highest level of confidentiality.

Qualifications :

• Experience supporting employee lifecycle administration onboarding and HR operations.
• Experience coordinating onboarding activities across multiple stakeholders and functions.
• Knowledge of employment documentation contract administration and employee record management.
• Familiarity with HRIS platforms and employee onboarding systems.
• Understanding of employment legislation compliance requirements and data privacy regulations including POPIA and GDPR.
• Strong verbal communication skills with the ability to engage effectively across all organizational levels.
• Strong written communication skills with the ability to simplify complex information and provide clear guidance.
• Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Demonstrated problem-solving skills and the ability to work through issues independently and logically.
• Sound judgment and decision-making abilities supported by facts and data.
• High attention to detail and commitment to accuracy.
• Ability to work effectively with individuals from diverse cultures backgrounds and geographies.
• Strong interpersonal skills with a high degree of empathy and professionalism.
• Proven ability to maintain confidentiality when handling sensitive employee and business information.
• Demonstrated accountability and ownership of assigned responsibilities.
• Adaptability and flexibility within a fast-paced evolving environment.
• Continuous improvement mindset with the ability to identify and implement process enhancements.
• Commitment to delivering a high-quality employee experience.

Additional Information :

Please submit a CV/resume (mandatory) along with your application.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based without requiring employer sponsorship.

HelloKindred is committed to fair transparent and inclusive hiring practices. We assess candidates based on skills experience and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race colour religion sex gender identity or expression sexual orientation age national origin disability veteran status or any other protected characteristic under applicable law.

Remote Work :

Yes

Employment Type :

Full-time