E-commerce Product Manager, Sub-Saharan Africa Product

Amazon South Africa is building its Retail Operations and Initiatives function. This team owns the
end-to-end product pipeline: the path from a product being listed to being buyable priced
discoverable and this role you will identify and resolve the process defects and system
gaps that prevent products from reaching customers working across vendor management supply chain in-stock and technology teams to build scalable solutions.
You will use data to diagnose operational friction define governance mechanisms that persist
beyond individual effort and drive cross-functional accountability for supply chain and vendor
experience outcomes. The product management team covers Supply Chain and Vendor Experience
Selection and Catalog health Pricing Delivery and value-add products

Key job responsibilities
Lead cross-functional initiatives across vendor experience supply chain and selection
health partnering with Retail Business Services Vendor Managers In-Stock and technology
teams

Diagnose root causes of operational defects through data analysis and process mapping;
develop and scale solutions that address systemic gaps rather than individual symptoms

Define key performance metrics and build governance mechanisms (intake processes triage
cadences escalation paths) for ongoing monitoring and continuous improvement

Build standard operating procedures and drive adoption across multiple business teams
converting manual processes into repeatable automated workflows

Prepare and lead business reviews that communicate progress root cause findings and
prioritized recommendations to senior leadership

A day in the life
You start your day reviewing operational metrics to identify where friction is building across the
product pipeline then prioritise what to fix first. You might facilitate a cross-functional working
session to map a root cause then translate the outcome into a requirements brief for a technology
team. You spend time in the data regularly; building queries validating assumptions and turning
operational noise into a clear signal. Throughout the week you prepare business reviews that
translate complexity into recommendations for senior leadership. No two weeks look the same; the
problems shift across supply chain vendor experience selection and delivery depending on where the biggest customer impact sits.

About the team
We are a small high-ownership team building the operational backbone of Amazons South Africa
retail store. The function is new; the mechanisms frameworks and governance that mature stores
take for granted are ours to design from scratch. You will work alongside product managers covering buyability vendor experience supply chain economics catalog quality and pricing. The team spans operations technical business and finance disciplines. Joining means shaping how an emerging store operates at a foundational level not inheriting a playbook



- 3 years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience working with Excel reporting tools and large-scale data mining tools such as Power BI Python SQL or Tableau or experience using financial models KPIs and data analysis to inform business decisions with proven business impact (e.g. financial savings operational improvements or customer benefits)
- Experience in e-commerce retail or advertising or experience in logistics

- Experience working with technical and product stakeholders to define requirements prioritize features and influence product roadmaps
- Experience building operational frameworks or governance mechanisms from scratch in a greenfield or emerging-market environment
- Advanced proficiency with Python VBA or equivalent automation tools beyond standard reporting

Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.

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