E-Commerce Manager (Shopify & Klaviyo) 14528

Position:E-commerce Manager (Shopify & Klaviyo)

Location: South Africa - Remote (must be able to travel when needed) or Europe (Germany UK)
Company Base: Germany
Compensation: $2000 $2500 USD per month
Type: Full-Time Independent Contractor
Working Hours: Monday to Friday 9:00 AM 5:00 PM (European time)

About the Client
The client is a growing lifestyle and design label in the premium dog products segment focusing on aesthetics sustainability and quality. Based in Germany they are launching their first collection of high-quality dog accessories in the US and Germany.

After finalizing initial product development the focus has shifted to market entry digital growth and customer retention. We are looking for a hands-on growth-oriented professional to lead our D2C execution.

Key Responsibilities

• Shopify Management: Take full ownership of the Shopify store including hands-on management catalog updates app integrations and site optimization to improve conversion rates (CRO).
• CRM & Lifecycle Marketing: Lead the CRM strategy using Klaviyo. Design implement and optimize automated email flows customer journeys and newsletters to drive retention and LTV.
• D2C Growth Execution: Coordinate and execute launch campaigns for the US and German markets ensuring all digital touchpoints are aligned with the brands premium positioning.
• Performance Oversight: Manage and collaborate with the freelancer team (designers media buyers) to ensure marketing campaigns and product launches are executed on time and within budget.
• Operational Alignment: Work directly with the co-founder to translate strategic priorities into actionable growth experiments and operational workflows.

Requirements

• Minimum 4 years in E-commerce or Digital Marketing specifically for D2C brands (experience in pet accessories or premium lifestyle goods is a plus).
• Advanced hands-on experience with Shopify and Klaviyo is mandatory. You should be comfortable building flows and managing a stores backend.
• Strong understanding of D2C metrics (CAC LTV ROAS Conversion Rate) and customer journey optimization.
• Communication: C1-level English (written and spoken). German is a significant plus given the company base and upcoming DE launch.
• Proven ability to manage multiple projects timelines and freelancers in a fast-paced startup environment.
• Valid passport and availability to travel to Germany for team collaborations when needed.

Benefits & Perks

• Fully Remote: Flexibility to work from South Africa or Europe.
• High Impact: You will be the engine behind the brands global launch and growth phase.
• Creative Environment: Work with a premium design-driven brand in a rapidly expanding industry.