Duty Technician

THE MISSION

You are the person who keeps Mama running smoothly behind the scenes ensuring every space system and facility is safe functional and ready to deliver unforgettable experiences.

As our Duty Technician youll play a vital role in maintaining the hotels facilities supporting daily operations and ensuring Mama Shelter Cape Town operates seamlessly. From preventive maintenance to quick solutions youll bring technical expertise energy and a hands-on approach to keep the property performing at its best.

Heres what youll be responsible for:

• Technical Excellence  Carry out daily maintenance tasks repairs and troubleshooting across the hotel ensuring all facilities and equipment operate efficiently.
• Preventive Maintenance Champion  Support planned maintenance schedules inspections and routine checks to prevent issues and maintain high operational standards.
• Guest Experience Support  Respond quickly to maintenance requests ensuring guest rooms and public areas are safe comfortable and always ready for exceptional experiences.
• Pre-Opening Technical Support  Support the Engineering team during the pre-opening phase with equipment checks testing snagging installations and ensuring all systems are ready for launch.
• Safety & Compliance Guardian  Ensure all maintenance activities follow health safety environmental and hotel standards maintaining a safe environment for guests and colleagues.
• Problem Solver  Diagnose technical issues complete repairs efficiently and escalate complex matters while keeping operations running smoothly.
• Equipment & Systems Care  Assist with the upkeep of hotel systems machinery tools and operational equipment to ensure reliability and performance.
• Team Collaboration  Work closely with Engineering Housekeeping Front Office and operational teams to support smooth hotel operations.
• Standards Keeper  Maintain clean organised work areas and ensure all maintenance activities are completed with attention to detail and professionalism.

Mama Shelter Cape Town is looking for someone who enjoys finding solutions getting things done and being part of the team that brings a hotel to life.

Qualifications :

MADE FOR YOU ONLY IF

• You have 2 years experience in a maintenance or engineering role within a hotel hospitality commercial or building environment.
• You have practical knowledge of general maintenance including electrical plumbing HVAC carpentry and basic mechanical systems.
• You understand the importance of maintaining a safe efficient and guest-focused environment in a hospitality setting.
• You are proactive resourceful and able to respond quickly to maintenance challenges with a solutions-focused approach.
• You understand health and safety procedures and are committed to maintaining compliance with all workplace standards.
• You communicate effectively support colleagues and collaborate across departments to keep operations running smoothly.
• You are dependable organised and take pride in maintaining high standards behind the scenes.

YOUR LITTLE EXTRAS

• Experience supporting a hotel opening or refurbishment project
• Knowledge of hospitality engineering systems and maintenance standards
• Experience with HVAC electrical systems plumbing and building maintenance
• Exposure to preventive maintenance programmes and engineering systems
• International hospitality experience is a plus

WORK AUTHORISATION

• Applicants must already hold valid work rights/work authorisation for South Africa. Visa sponsorship is not available for this position. Candidates must be legally eligible to work in the country where the role is based.

Additional Information :

Next were sure you know the tune :

• First melody: At Mama no AI! We review your application in person and take the time to understand your background.
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
• Chorus: Once youve passed the phone interview well arrange a remote meeting or a meeting at Mama to meet the Gang! 
• Last verse: Naturally youll receive a response from us within two to three weeks at the latest whether its a or a .

Remote Work :

No

Employment Type :

Full-time