Duty Room Operator (post level 17) (4 positions) Job ID 6531

How to apply:
Hard copy applications may be submitted at:
The University of the Free State Bloemfontein Campus George du Toit building Human Resources Reception 2nd Floor.

OR
Online through the official UFS vacancy website: The system allows a maximum of eight attachments. To avoid upload issues we recommend merging some or all documents into fewer files before submitting.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete you must submit ALL documents listed under the inherent requirements as well as the following standard documentation:
A detailed Curriculum Vitae.
A copy of your identity document (South African ID or passport for foreign nationals).
Confirmation of employment in the form of a letter appointment contract service certificate or recent payslip from your current or most recent employer (applicable to external applicants only).

Duties and responsibilities:
Certification of documents.
Attend to walk-ins and telephone enquiries.
Capture information on Crime Incident Information System (CIIMS) and update occurrences when additional information is received.
Escalate incidents to relevant sections as and when necessary.
Activate emergency functionaries during emergency situations.
Respond to two-way radio communication.
Activate law enforcement agencies as and when the need arises.
Always be on high alert and listen to the two-way radio and respond accordingly.
Handle keys for the opening and closing of the building and ensure safe storage.
Give statements for internal and criminal justice investigation processes.
Conduct all other security duties as and when required.

Inherent requirements:
Grade 12 on NQF Level 4 (attach a copy).
A valid Grade B PSIRA certificate (attach a copy).
A minimum of one (1) year of relevant work experience.

Recommendations:
Valid South African driving license (Code 8) (attach a copy).
Experience within the higher education environment.
Certificate in Customer Services (attach copy).

Required competencies:
Results Orientated:
- The ability to be reliable responsible dependable and to fulfil obligations.
- The ability to deal calmly and effectively with high stress situations.
Strategic Thinking:
- The ability to deal with several activities at a time.
- The ability to focus on details work towards perfection and approach work in a neat and organised manner.
Business Acumen:
- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.
Leading:
- The ability to maintain high levels of personal motivation energy and enthusiasm.
- The ability to be cooperative with others display a good-natured attitude and encourage people to work together.
Building Coalitions:
- The ability to be sensitive and understanding to the needs and feelings of others.
- The ability to interact with others and establish personal connections with people.

Assumption of duties:
01 September 2026.

Closing date:
20 July 2026

Salary:
The annual remuneration package including benefits is R 127 080.97 per annum depending on the budget available for the position relevant work experience and qualifications.

Fringe benefits:
(Subject to specific conditions): pension scheme medical aid scheme group life insurance housing allowance leave and sick leave service bonus and study benefits.

Enquiries:
For enquiries please feel free to contact or email or Additionally kindly contact / 2558 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence diversity and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at:

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications you may assume that your application was unsuccessful.