DATA CAPTURER CALL AGENTS
Richards Bay - South Africa
Job Summary
What will you do
The Personal lines Data Capturer: Client Services will be responsible for inbound/outbound telephonic communication with client base.
Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base.
Utilises IT system accurately and ensures that all queries are answered effectively.
Refers calls to appropriate departments only if unable to solve query appropriately.
Provides accurate product information to clients in line with standards and EMAIL CV TO ;