Customer Support Representative – International Fashion Brand (Temporary Placement)
Job Location:
Durban - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Temporary Job Opportunity!
We are looking for emotionally intelligent digitally fluent and customer-focused individuals to join our Customer Support this role youll represent the brand across live chat and email support channels helping customers with confidence empathy and professionalism while maintaining a warm and fashion-aware tone.
About the Role
As a Customer Support Representative youll play a key role in creating exceptional customer experiences. Youll assist customers with product queries orders delivery updates returns and general support while ensuring every interaction reflects the premium Fashion brand experience.
This is a fast-paced digitally driven environment requiring strong written communication multitasking ability and a genuine passion for customer service.
Campaign Details:
Premium Fashion Brand
Temporary Position: 4 to 12 weeks
Competitive Basic Salary
Location: Mount Edgecombe (23a Flanders Dr Mount Edgecombe Durban 4001) OR Musgrave (14 Silverton Road Musgrave Berea Durban 4001)
What Were Looking For:
Excellent written English communication skills
Friendly professional and customer-focused attitude
Strong multitasking and problem-solving ability
Comfortable handling live chat and email support
Digitally savvy and confident using multiple systems
Emotionally intelligent with strong customer empathy
Adaptable coachable and calm under pressure
Reliable punctual and accountable
Available to work UK-aligned shifts including weekends
Experience in fashion e-commerce Zendesk or customer support is advantageous
Why Join Us
Be part of a premium fashion brand with a strong customer-first culture
Work in a collaborative and supportive environment
Gain valuable experience in fashion e-commerce and digital customer service
Opportunities for growth learning and development
If youre fashion-conscious digitally savvy and ready to grow your customer service career this opportunity is for you.
Your application has been successfully submitted!
Required Experience:
Unclear Seniority
