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Customer Service Consultant

Arch Staffing SA


Job Location:

Midrand - South Africa

Monthly Salary: Not provided by the employer
Posted: 6 October 2026 (11 hours ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

We are looking for an energetic well-spoken customer service consultant to join our team and answer questions and requests from our customers.

Responsibilities:
  • Listening to customer concerns and providing information answers or responses.
  • Taking orders and processing billings and payments.
  • Obtaining and correctly recording customer information.
  • Reviewing and making changes to customer accounts.
  • Handling customer complaints and processing returns effectively.
  • Keeping records of customer interactions.
  • Ensuring customer satisfaction or referring customers to supervisors.