Customer Orders and Procurement Coordinator
Centurion - South Africa
Job Summary
Our client is looking for a proactive and detail-oriented Customer Orders and Procurement Coordinator to join their team in Sunderland Ridge Centurion Gauteng. The successful candidate will be responsible for coordinating customer orders and ensuring effective communication between customers production and suppliers. This role is suited to an individual with strong follow-up skills the ability to work under pressure and a customer-focused approach ensuring orders are accurately managed and customers receive timely feedback throughout the process.
Job Purpose:
To coordinate and facilitate the effective flow of information materials and requirements between suppliers production and customers ensuring that procurement and production-related requirements are followed up and completed within required deadlines. The role requires strong follow-through attention to detail and the ability to manage multiple priorities while working under pressure.
Minimum education (essential):
- National Senior Certificate (Grade 12)
- 3 years relevant administrative procurement production coordination or supply chain experience
- Experience coordinating between suppliers internal teams and/or customers
- Experience with supplier follow-ups obtaining availability pricing and lead times
- Experience working with procurement or raw material requirements
- Strong coordination and follow-up skills
- Good communication and interpersonal skills
- Fluent in English
- Own transport and valid drivers licence.
Customer Order Confirmation
- Receive coordinate and track customer orders from initial request through to completion.
- Ensure customer orders are accurately captured and communicated to the relevant internal teams.
- Ensure customer requirements quantities and deadlines are clearly communicated.
- Monitor the progress of customer orders against agreed timelines.
- Provide customers with regular and accurate feedback on order status availability production progress and expected delivery dates.
- Proactively follow up on outstanding information and communicate any delays changes or potential issues to customers.
- Ensure customer queries are responded to promptly and followed through to resolution.
- Maintain clear and professional communication with customers throughout the order process.
- Coordinate with suppliers regarding raw material availability pricing and lead times required to fulfil customer orders.
- Follow up with suppliers on outstanding information orders and deliveries.
- Monitor supplier commitments that may impact customer order timelines.
- Communicate supplier delays or shortages to the relevant internal team and customer where appropriate.
- Maintain accurate information relating to supplier availability and customer order requirements.
- Maintain accurate records of supplier information pricing availability and outstanding requirements.
- Update and maintain basic Excel schedules and tracking tables.
- Ensure procurement and production information is kept current and accessible.
- Assist with general administrative requirements relating to procurement and production coordination.
- Maintain organised records and supporting documentation.
- Maintain accurate order tracking schedules and basic Excel tables.
- Monitor outstanding customer orders actions and deadlines to ensure nothing is left unattended.
- Keep relevant customer production and supplier information up to date.
- Ensure all customer commitments and follow-ups are recorded and actioned.
- Work proactively and under pressure while maintaining accuracy and attention to detail.
Market related
Required Experience:
IC
About Company
Human Capital Specialists Partnering with us is an investment into your future success Founded by Pieter van Rooyen in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development. Contact Us About US We ... View more