CRM Coordinator

On behalf of our client a global iGaming operator we are looking for an experienced CRM Coordinator to coordinate CRM campaigns while leading a team of CRM professionals.

This is a hands-on opportunity for someone who understands the fast-paced iGaming environment and is confident managing both campaign execution and people.

• Coordinate and manage CRM campaigns across multiple channels.
• Plan execute and monitor campaigns throughout the customer lifecycle.
• Lead and support a team of 5 CRM professionals.
• Ensure campaigns are delivered accurately on time and in line with business objectives.
• Monitor campaign performance and identify opportunities for optimisation.
• Collaborate with Marketing Product Retention and other key teams.
• Ensure CRM activities follow internal processes and industry requirements.
• Provide regular campaign reporting and performance insights.

• 3 years of experience in CRM Campaign Management.
• Previous experience leading a team.
• Mandatory iGaming industry experience.
• Strong understanding of CRM campaigns and customer engagement.
• Strong organisational communication and problem-solving skills.
• Ability to work effectively in a fast-paced target-driven environment.
• Fluent in English; additional languages will be considered an advantage.

• ZAR 30000 gross per month non-negotiable
• Provident Fund contribution
• Medical Insurance coverage
• Performance-based bonus
• International working environment
• Strong opportunities for career growth and development

If you have the required iGaming CRM campaign management team leadership experience and are available immediately wed love to hear from you.