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Credit Note Specialist
Job Location:
Job Location:
Midrand - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Our client a leading organization in the telecommunications industry is seeking a highly skilled and detail-oriented Credit Note Specialist to join their Billing Assurance Management department.
The successful candidate will be responsible for ensuring the accurate timely and policy-compliant processing approval reconciliation and reporting of credit notes within the monthly billing cycle. This role plays a critical part in supporting revenue assurance financial compliance and operational efficiency by effectively managing credit note workflows conducting quality assurance reviews and collaborating with cross-functional stakeholders across Finance Billing and Business Operations.
The successful candidate will be responsible for ensuring the accurate timely and policy-compliant processing approval reconciliation and reporting of credit notes within the monthly billing cycle. This role plays a critical part in supporting revenue assurance financial compliance and operational efficiency by effectively managing credit note workflows conducting quality assurance reviews and collaborating with cross-functional stakeholders across Finance Billing and Business Operations.
Requirements
Technical / Professional Qualifications
- Matric / Grade 12 or equivalent qualification (Essential).
- A relevant three-year tertiary qualification at NQF Level 7 in Information Technology Data Analysis Finance Business Management or a related field will be advantageous.
Experience
- Minimum of 3 years experience in credit note management billing operations and revenue assurance within a large corporate environment preferably within the telecommunications or financial services industry.
- At least 2 years experience in project management with demonstrated ability to coordinate and deliver operational initiatives.
- Proven proficiency in SQL including data extraction analysis and reporting to support revenue assurance activities business intelligence and executive reporting requirements.
- Experience in developing maintaining and enhancing process documentation standard operating procedures and policies to ensure compliance operational efficiency and alignment with industry best practices.
- Working knowledge of Siebel CRM or related enterprise systems will be advantageous.
- Previous experience within the telecommunications industry will be highly advantageous
Required Experience:
IC
