Credit Controller
Johannesburg - South Africa
Job Summary
- Location: Sandton JHB
- Work Model: In-office
- Reports to: Financial Manager
- Manage and collect outstanding customer debt in line with established credit policies and payment terms.
- Monitor debtor accounts and follow up consistently on overdue invoices.
- Negotiate suitable payment arrangements and repayment plans when required.
- Escalate overdue or high-risk accounts where appropriate.
- Monitor compliance with agreed payment arrangements and contractual obligations.
- Recommend accounts for write-off and provide monthly updates on collection progress.
- Allocate and reconcile customer payments accurately.
- Investigate payment discrepancies and resolve account queries.
- Process credit notes account adjustments cancellations reductions and sales order amendments.
- Maintain accurate debtor records and ensure customer information remains up to date.
- Review customer account balances and identify unresolved items.
- Respond professionally and promptly to queries relating to invoices payments and account balances.
- Communicate clearly with customers regarding overdue accounts and payment expectations.
- Liaise with internal departments to resolve billing disputes and account-related queries.
- Build constructive customer relationships while maintaining the organisations credit control requirements.
- Complete month-end debtor reconciliations and account maintenance activities.
- Prepare debtor age analyses collection reports and other reports required by management.
- Support month-end closing processes by ensuring debtor accounts are accurate and fully reconciled.
- Monitor debtor performance and highlight potential collection or credit risks.
- Prepare validate and submit debit orders within the required deadlines.
- Monitor rejected or unsuccessful debit orders and follow up accordingly.
- Maintain accurate debit order records and supporting documentation.
- Matric is essential.
- A minimum of 35 years experience in credit control accounts receivable or debtors management.
- Proven debt collection and debtor account management experience.
- Experience using accounting or ERP systems.
- Strong Microsoft Office skills particularly Microsoft Excel.
- Experience managing a high-volume debtors book and meeting collection targets.
- A Diploma or Degree in Finance Accounting Bookkeeping or a related field.
- A Credit Management qualification.
- Experience with financial reporting and month-end processes.
- Experience interpreting customer contracts and payment agreements.
- Credit control and accounts receivable
- Debt collection and negotiation
- Debtors reconciliations
- Payment allocation
- Debit order administration
- Financial reporting
- Microsoft Excel
- Accounting or ERP systems
- Strong attention to detail
- Analytical and problem-solving ability
- Clear verbal and written communication
- Customer and stakeholder management
- Organisation and time management
- Ability to work under pressure and meet deadlines
- Integrity and professionalism
Required Skills:
Key Skills and Competencies Credit control and accounts receivable Debt collection and negotiation Debtors reconciliations Payment allocation Debit order administration Financial reporting Microsoft Excel Accounting or ERP systems Strong attention to detail Analytical and problem-solving ability Clear verbal and written communication Customer and stakeholder management Organisation and time management Ability to work under pressure and meet deadlines Integrity and professionalism
Required Education:
MatricRelevant Degree/Diploma Advantageous