Collections Strategy Analyst
East London - South Africa
Department:
Job Summary
We are seeking a highly analytical and driven Collections Strategy Analyst to support the optimisation of collections performance through data-driven insights strategy execution and continuous improvement initiatives. This role will play a key part in analysing portfolio performance identifying opportunities and supporting the implementation of effective collections strategies across operational channels.
Key Responsibilities
- Analyse collections and portfolio data to identify trends risks and performance opportunities.
- Support the development testing and optimisation of collections strategies and campaigns.
- Monitor key collections KPIs including RPC PTP conversion and yield performance.
- Develop dashboards reports and performance insights to support decision-making.
- Conduct deep-dive analysis to identify root causes and recommend actionable improvements.
- Collaborate with Data Science Collections Operations Digital and other stakeholders to improve strategy effectiveness.
- Support customer segmentation and targeting strategies through behavioural and payment pattern analysis.
Requirements
- Bachelors degree in Finance Economics Statistics Business Administration or related field.
- 25 years experience in data analysis collections credit risk or financial services.
- Strong SQL skills (essential) and advanced Excel proficiency.
- Experience with Power BI or reporting tools will be advantageous.
- Strong analytical problem-solving and communication skills.
- Ability to translate complex data into practical business insights and recommendations.
Location
- Work From Home (WFH)
If you are passionate about analytics strategy optimisation and driving business performance through data we would love to hear from you apply @
- Economics
- Power BI
- SQL
- Statistics
Required Experience:
IC