Cluster Revenue Manager

THE MISSION

You are the commercial brain behind two very different hotels connecting the dots between Mama Shelter Cape Town & HYDE Johannesburg to turn demand data and strategy into revenue.

As our Cluster Revenue Manager youll be the person making sure were selling the right room to the right guest at the right time through the right channel and at the right price.

Youll work across both properties balancing commercial strategy with the personality and positioning of each brand. Two hotels two markets one sharp revenue strategy.

HERES WHAT YOULL BE RESPONSIBLE FOR:

• Revenue Driver
  Develop and execute revenue strategies across both properties to maximise occupancy ADR RevPAR and overall profitability.
• Strategy Maker
  Build pricing inventory and distribution strategies based on demand market conditions business mix and hotel performance.
• Forecasting Pro
  Own accurate forecasting budgeting and business planning translating data into clear commercial actions.
• Pricing Expert
  Continuously review rates restrictions and availability to optimise yield and maximise every revenue opportunity.
• Demand Detective
  Monitor market trends competitor activity events seasonality and demand patterns across Cape Town and Johannesburg.
• Distribution Champion
  Manage channel performance and ensure the right inventory and pricing strategy across OTAs direct channels GDS and other distribution platforms.
• Commercial Partner
  Work closely with Sales Marketing Reservations and Operations to align commercial priorities and maximise total hotel revenue.
• Performance Storyteller
  Turn complex revenue data into clear insights and recommendations for hotel leadership and key stakeholders.
• Opportunity Hunter
  Identify gaps trends and opportunities across both markets and proactively adjust strategies to capture incremental revenue.
• Cluster Collaborator
  Bring consistency to the cluster while recognising that Mama Shelter Cape Town and HYDE Johannesburg each have their own positioning guest profile and commercial opportunities.

Qualifications :

MADE FOR YOU ONLY IF

• You have solid experience in hotel revenue management
• You understand the full revenue cycle from forecasting and pricing to distribution and optimisation
• Youre commercially minded and naturally curious about what the numbers are really telling you
• Youre confident working with data and turning insights into action
• Youre comfortable challenging assumptions and making recommendations based on facts
• You can manage priorities across two properties and different markets
• You build strong relationships and collaborate naturally with Sales Marketing and Operations
• Youre organised analytical and comfortable working to deadlines
• You stay calm under pressure and can adapt quickly when market conditions change
• You have the confidence to communicate your strategy and influence senior stakeholders

YOUR LITTLE EXTRAS

• Experience working across a cluster or multi-property environment Big plus!
• Pre-opening or repositioning experience Even better.
• Experience in lifestyle luxury or independent hospitality Wed love that.
• Strong knowledge of Cape Town and/or Johannesburg markets Fantastic.
• You know how to balance commercial discipline with brand personality
• Youre someone who gets excited by a good forecast a clever pricing move and watching RevPAR move in the right direction.

WORK AUTHORISATION

• Applicants must already hold valid work rights/work authorisation for South Africa. Visa sponsorship is not available for this position. Candidates must be legally eligible to work in the country where the role is based.

Additional Information :

Next were sure you know the tune :

• First melody: At Mama no AI! We review your application in person and take the time to understand your background.
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
• Chorus: Once youve passed the phone interview well arrange a remote meeting or a meeting at Mama to meet the Gang! 
• Last verse: Naturally youll receive a response from us within two to three weeks at the latest whether its a or a .

Remote Work :

No

Employment Type :

Full-time