Business Support Supervisor

Asset Management

• Maintain an accurate and auditable asset register.
• Coordinate asset acquisition tagging allocation transfers verification and disposal processes.
• Monitor asset usage movement condition and lifecycle replacement requirements.
• Coordinate periodic asset audits and verification exercises.
• Ensure maintenance warranty and servicing records are updated and retained.
• Monitor stock levels of office furniture and operational assets and recommend replenishment when required.
• Produce accurate management reports and asset performance insights.

Facilities Business Support

• Coordinate workplace moves churn activities office relocations and workspace planning.
• Develop move schedules and implementation plans that minimize disruption to business operations.
• Maintain occupancy records seating plans floor layouts and allocation registers.
• Coordinate administrative support activities relating to facilities operations.
• Support operational projects through planning tracking and engagement with key stakeholders.
• Ensure accurate record keeping and document management.

Contractor and Vendor Management

• Coordinate approved contractors and service providers.
• Monitor contractor compliance with contractual obligations and service standards.
• Verify attendance work completion and service quality.
• Track contractor performance against agreed SLAs and KPIs.
• Escalate service delivery failures and support implementation of corrective actions.
• Maintain contractor records and supporting documentation.

Planned Preventative Maintenance (PPM) Coordination

• Maintain and monitor preventative maintenance schedules.
• Coordinate maintenance activities with operational teams and service providers.
• Track completion of maintenance activities and raise exceptions where required.
• Support statutory inspections and legislative compliance requirements.
• Maintain maintenance records and compliance documentation.

Compliance Governance and Integrated Management Systems (IMS)

• Support implementation and maintenance of the Integrated Management System.
• Maintain controlled documents policies procedures and operational records.
• Assist with client audits internal audits and compliance inspections.
• Monitor compliance with health safety environmental and quality requirements.
• Identify opportunities for operational improvement and process standardization.

Client and Stakeholder Relationship Management

• Act as a primary support contact for operational facilities queries.
• Coordinate responses to client requests and service-related issues.
• Build positive working relationships with clients contractors and internal stakeholders.
• Participate in operational meetings and provide business support reports and updates.
• Support client projects events and operational requirements as needed.