Business Performance Lead
Durban - South Africa
Job Summary
Were on the hunt for a Business Performance Lead to join our international team working across our global portfolio. Are you passionate about turning client expectations into structured high-performing operational models that drive efficiency and protect margin Do you thrive in complex performance-led environments where data people systems and technology all connect If so were eager to learn more about you!
As a Business Performance Lead you will design and optimise campaign performance frameworks connect operational inputs to client KPIs and drive continuous improvement across people process and technology to enable scalable sustainable delivery.
If you have the following:
710 years experience in performance-led environments (BPO financial services shared services or similar)
Strong analytical and modelling capability with experience using BI tools
Proven experience building performance frameworks or optimisation initiatives
Experience working cross-functionally across Commercial Operations Data and Technology teams
Wed love to hear from you!