Business Intelligence Lead

MRI Software is seeking an experienced and technically strong Business Intelligence Lead to join our Business Intelligence & Data Operations team in South Africa. This is a hands-on leadership role that combines the delivery of high-quality business intelligence solutions with the day-to-day management coaching and development of a team of Business Intelligence Analysts.

As the Business Intelligence leader in the South Africa region you will play a key role in ensuring the team delivers accurate scalable and business-ready reporting across MRIs enterprise data landscape. You will be responsible for maintaining high standards of quality supporting the growth of your team and building strong partnerships with stakeholders across the organisation.

This role is ideal for someone who enjoys balancing technical delivery with people leadership and is equally comfortable designing Power BI solutions mentoring analysts and driving best practices across reporting data governance and stakeholder engagement.

We understand the need to provide a flexible working environment partnered with team collaboration andsocialisation. Therefore we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

• Design develop and maintain Power BI reports and dashboards that meet business requirements and quality standards.

• Contribute to the development and ongoing enhancement of the organisations unified data model and semantic layer within Microsoft Fabric.

• Review validate and provide quality assurance on analyst deliverables before stakeholder distribution.

• Translate business requirements into effective reporting and analytics solutions using best practices in data modelling DAX and report design.

• Monitor and optimise the performance of reports dashboards and data models.

• Provide day-to-day leadership coaching and technical guidance to a team of Business Intelligence Analysts.

• Support team development through regular feedback mentoring performance coaching and knowledge sharing.

• Establish and reinforce standards for report design data governance documentation and stakeholder communication.

• Collaborate with the Senior Director on team planning prioritisation resource allocation and delivery management.

• Partner with stakeholders across the business to understand reporting requirements and deliver actionable insights.

• Communicate timelines project updates findings and recommendations clearly to both technical and non-technical audiences.

• Represent the Business Intelligence team in cross-functional initiatives and strategic projects.

• Ensure all reporting and analytics outputs align with established governance standards and data management practices.

• Maintain clear and accurate documentation for reports metrics business logic and data definitions.

• Identify and address recurring data quality or process issues that impact reporting accuracy and effectiveness.

• 5 years of experience in Business Intelligence Data Analytics or a related field.

• Advanced Power BI expertise including data modelling DAX report development and performance optimisation.

• Demonstrated experience leading mentoring or managing analysts or technical team members.

• Strong stakeholder management skills with experience gathering requirements and presenting insights to business audiences.

• Excellent attention to detail and commitment to delivering high-quality outputs.

• Experience working with Microsoft Fabric including lakehouses pipelines and semantic models is highly desirable.

• Experience working with Salesforce or similar CRM platforms as a reporting source is advantageous.

• Bachelors degree in a related discipline or an equivalent combination of education and relevant experience.

• Delivers reliable high-quality reporting and analytics solutions that drive business decision-making.

• Builds trust and credibility through strong technical expertise and consistent delivery.

• Develops and supports a high-performing team through coaching mentorship and accountability.

• Maintains a strong focus on data quality governance and continuous improvement.

• Communicates effectively and collaborates successfully with stakeholders across the organisation.

• Demonstrates a growth mindset and a commitment to both personal and team development.

Were obsessed with making this the best job youve ever had!

We want our teams to love working here so weve created some incredible perks for you to enjoy:

• We want our staff to love working here and so weve created a few unique perks such as office breakfasts quarterly lunches and virtual social events. Additionally we value your input in your employee experience and have employee-led groups such as our DEI committee employee resource groups such as Women and Allies and our Pride Event Group

• Have confidence in your health with our offered Medical Aid Scheme.

• Invest in our competitive Personal Pension plan and help set you up for your future.

• Big on family So are we! Here at MRI Software werecognisethat your family is important and being able to spend quality time with your family as it grows is a wonderful experience. Therefore the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays in addition to a bank of 16 hours of Flex Time Off to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!