Business Development Specialist

Business Development Specialist (Growth)

Level: Intermediate

Reporting To: Head of Growth

Location: Bryanston Johannesburg

Work Model: (office-based with a hybrid work model upon successful completion of probation)

Role Overview

• Our client a leading technology-enabled business operating within the eCommerce and logistics ecosystem is seeking an ambitious and results-driven Business Development Specialist to join its Growth team.
• This role is responsible for identifying new business opportunities generating qualified leads acquiring new customers and contributing to revenue growth. The successful candidate will play a key role in building client relationships presenting tailored solutions and ensuring a seamless onboarding experience for new customers.
• The ideal individual is commercially minded proactive and passionate about helping businesses leverage technology and operational solutions to achieve growth.

Key Responsibilities

Business Development & Lead Generation

• Identify prospect and engage potential customers across target markets.
• Build and maintain a healthy sales pipeline through proactive outreach and networking.
• Conduct market and prospect research to understand customer needs challenges and opportunities.
• Qualify leads and convert opportunities into new business.

Sales Presentations & Solution Demonstrations

• Conduct professional product demonstrations and client presentations.
• Understand customer requirements and articulate the value proposition effectively.
• Develop tailored proposals and sales strategies aligned to client objectives.
• Negotiate and close new business opportunities.

Client Onboarding & Relationship Management

• Facilitate the successful onboarding of new customers.
• Ensure clients understand the available solutions and derive maximum value from them.
• Build and maintain strong long-term customer relationships.
• Act as a trusted advisor and primary point of contact during the early stages of the client lifecycle.

Cross-Functional Collaboration

• Work closely with internal teams including Sales Operations Marketing Product and Customer Success to support business growth initiatives.
• Provide market feedback and customer insights to improve offerings and processes.
• Stay informed on industry developments competitor activity and market trends.

Client Engagement & Field-Based Activities

• Attend client meetings networking events and industry engagements when required.
• Conduct on-site customer visits to support relationship-building and business development efforts.
• Represent the organisation professionally within the marketplace.

Qualifications and Requirements:

• Essential: Grade 12 / Matric
• Preferred: Relevant tertiary qualification in Sales Business Management Marketing Commerce or a related field.

Experience

• Minimum of 2 years experience in a business development sales or account acquisition role.
• Proven track record of achieving or exceeding sales targets.
• Experience within eCommerce logistics courier services technology software-as-a-service (SaaS) or related industries will be advantageous.

Key Competencies

• Strong communication and interpersonal skills.
• Excellent relationship-building and stakeholder management abilities.
• Commercial acumen and consultative selling capabilities.
• Strong problem-solving and analytical thinking skills.
• Effective planning organisational and time-management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Results-driven with a strong sense of ownership and accountability.
• Adaptable resilient and comfortable operating within a growth-oriented business.
• What Success Looks Like
• Consistently achieving and exceeding sales and business development targets.
• Building a robust pipeline of qualified opportunities.
• Successfully acquiring and onboarding new customers.
• Maintaining strong customer satisfaction and engagement levels.
• Contributing to the overall growth and expansion of the business.