Business Analyst

Reverside is an established IT services provider delivering high-quality Software Development IT Resourcing Digital Transformation and Systems Support solutions. We are always looking for skilled professionals to join our growing team and contribute to innovative technology projects across various industries.

We are seeking a Senior Business Analyst to support the end-to-end delivery of business and technology solutions. The successful candidate will translate complex business requirements into clear actionable requirements and solution designs while working closely with product owners engineers architects UX designers testers and business stakeholders.

Key Responsibilities

• Lead business analysis activities from discovery through to delivery and value realisation.
  
• Analyse current and future-state processes and identify improvement opportunities.
  
• Facilitate workshops and stakeholder sessions.
  
• Define and document epics user stories and acceptance criteria.
  
• Develop process maps customer journeys use cases and data definitions.
  
• Support SIT/UAT testing defect management and change requests.
  
• Maintain requirements traceability decision logs and RAID logs.
  
• Collaborate with technical teams on APIs data flows and integration requirements.
  
• Support delivery governance risk controls and operational readiness.
  

• 5 years Business Analysis experience
  
• Requirements Gathering & Management
  
• User Stories & Acceptance Criteria
  
• Business & Process Analysis
  
• BPMN / Process Mapping
  
• Workshop Facilitation
  
• Jira / Azure DevOps
  
• Confluence / SharePoint
  
• SIT / UAT & Defect Management
  
• Excel & SQL
  
• Stakeholder Management
  
• Risk Controls & Governance
  

Advantageous Skills

• Financial Services / Banking experience
  
• Lending or Investment experience
  
• BABOK / CBAP / CCBA
  
• Regulatory Risk & Compliance
  
• Product Management / Roadmaps / OKRs
  
• API & Integration Knowledge
  
• Data & Reporting Projects
  

Change & Operational Readiness Qualifications

• Bachelors Degree in Business Information Systems Finance or related field.
  
• CBAP / CCBA or BABOK-aligned certification advantageous.
  

• Strong analytical and problem-solving skills
  
• Excellent communication and facilitation
  
• Strong stakeholder engagement
  
• Comfortable working with ambiguity
  
• Structured and detail-oriented
  
• Ability to challenge the status quo
  
• Strong collaboration and relationship-building skills
  
• Delivery and results focused