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Brand Home Coordinator

JorDan HR


Job Location:

Mossel Bay - South Africa

Monthly Salary: Not provided by the employer
Posted: 1 August 2026 (30+ days ago)
Application Deadline: 29 October 2026
Vacancies: 1 Vacancy

Job Summary



This role combines operational leadership kitchen ownership and commercial oversight with full accountability for the end-to-end kitchen function and shared accountability for the overall Brand Home performance.

The Coordinator acts as the leader-on-duty in the absence of the Brand Home Manager ensuring continuity of standards team alignment and excellence of execution.


Job Scope and Context:
  1. Leadership & Operational Oversight
  • Act as 2IC and assume full operational leadership in the absence of the Brand Home Manager.
  • Lead daily operational execution ensuring alignment to priorities service standards and brand expectations.
  • Drive accountability across Front of House and Kitchen teams ensuring seamless collaboration.
  • Identify operational gaps and implement continuous improvement initiatives.
  • Act as a visible leader on the floor ensuring high standards of professionalism energy and brand representation

2.Kitchen Leadership & Culinary Ownership
  • Take full responsibility for the end-to-end kitchen function including people process and performance.
  • Lead and manage kitchen staff.
  • Own menu development and evolution.
3.Commercial & Financial Management
  • Own kitchen-related cost control and margin management including:
    • Food costing and pricing
    • Waste reduction and stock optimization
  • Partner with the Brand Home Manager to:
    • Track and analyse key business metrics (footfall spend per head conversion)
    • Support budgeting and forecasting processes
  • Identify opportunities to:
    • Improve profitability
    • Enhance revenue through food-led experiences and upselling
4.Guest Experience & Brand Delivery
  • Ensure every guest interaction reflects premium brand standards and storytelling
  • Oversee:
    • Guest bookings and special requests
    • VIP hosting and curated experiences
  • Collaborate on and execute:
    • Food and drink pairing experiences
    • Brand activations and events
  • Continuously identify ways to elevate the end-to-end guest journey
5.Stock Procurement & Controls
  • Take ownership of stock management across FOH and kitchen including:
    • Consumables and POS materials
    • Kitchen inventory
  • Conduct regular stock takes and manage:
    • Variances and corrective actions
    • Supplier coordination in line with procurement processes
  • Drive stock efficiency and cost control discipline
6.Administration & Reporting
  • Maintain accurate and up-to-date:
    • Operational records
    • Schedule and reports
  • Support reporting processes including:
    • Performance tracking
    • Data consolidation and insights
  • Contribute to SOP development and continuous refinement
7.Team Leadership & Culture
  • Lead by example embedding:
    • Accountability
    • Collaboration
    • Brand pride
  • Support the Front of House Supervisor in driving:
    • Service excellence
    • Team engagement and alignment
  • Contribute to:
    • Onboarding and training of team members
    • Building a high-performing customer-centric culture
Qualifications and Experience:
  • Must have a matric certificate or equivalent
  • Relevant qualification in Hospitality Culinary Arts (advantageous)
  • Proven kitchen and food experience
  • Experience in hospitality brand home or premium guest environments
  • Exposure to financial tracking costing or operational reporting



Required Experience:

IC