Branch Controller

Takealot Fulfilment Solutions (TFS) a division of Takealot Online (RF) (Pty) Ltd is looking for a highly talentedBranch Controller to join our team inQueenstown and Port Elizabeth

Join Our Mission at Takealot Fulfilment Solutions We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30 million orders annually empowering businesses and driving economic growth.

Who Were Looking For:

Innovative ambitious individuals ready to shape the future of e-commerce logistics. At TFS Uniquely You meets Powerfully Us where your individuality strengthens our collective mission.

At TFS your growth is our growth. Youll be joining a team powered by Takealot Groups core values.

Purpose of the role:To oversee and manage the overall operations of the outbound returns facility ensuring efficient accurate and timely movement of returned goods from the ensure all operational processes related to outbound
logistics and returns are executed within budget incompliance with company standards and in line withservice level agreements (SLAs). To lead and support the warehouse team in achievingperformance targets maintaining high standards ofhealth safety and cleanliness. To drive continuous improvement optimise systems andprocedures and contribute to overall business efficiencyand customer satisfaction.

This position reports to the :Hub Manager

Your responsibilities can include:

• Be responsible for the overall running of the facility and all other secondary roles which flow from this function
• Ensure operations costs are in line with budget
• Ensures the on-time delivery of product to/from the distribution centre
• Responsible for implementation and effective utilization of system(s) which will ensure that all product within the warehouse and/or entering or leaving the warehouse is accurately identified and distributed/delivered timeously
• Ensure efficient warehousing with timeous movement of product.
• Extracts data and generates reports which will assist in performance tracking and decision making.
• Ensure consistent application of Company policies and procedures.
• Trains and supervise employees to carry out the functions under their control.
• Implement and maintain health and safety standards
• Must continually work to promote the orderliness and cleanliness of the work area and other company standards
• Identifies value-creation opportunities for the company in the movement and distribution of the product.
• Works closely with senior management and Human Resources to resolve issues and ensure quality service to our customers.
• Oversee maintenance repairs or replacements for machines.
• Perform all other duties as assigned.

Qualifications and Experience:

• Matric
• Tertiary qualification in Logistics Supply Chain or a relatedfield Advantageous
• 45 years of experience in logistics warehouse operations or outbound distribution.
• Proven experience in supervising or managing warehouse teams.
• Hands-on involvement in returns handling outbound logistics and system-driven operations

Attributes required :

• Ability to implement and manage warehouse systems effectively
• Ability to train supervise and motivate staff
• Ability to identify and implement process improvements
• Ability to work independently and collaboratively
• Ability to adapt to change and maintain high performance standards

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS your growth is our growth. Youll be joining a team powered by Takealot Groups core values.

More than just a job we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable scalable solutions that make a difference across South Africas e-commerce landscape.