Branch Controller
Job Location:
Cape Town - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
A well-established supplier within the construction and building materials industry is seeking a hands-on and results-driven Branch Controller to join their Cape Town branch. This role is suited to an organised and accountable individual who can confidently manage branch operations administration sales activities and stock control while ensuring excellent customer service and operational efficiency.
The successful candidate will be responsible for the overall day-to-day performance of the branch driving sales growth maintaining accurate stock control and ensuring smooth branch operations.
Responsibilities:
Coordinate deliveries and collections while maintaining effective communication with Head Office.
Maintain accurate customer records and ensure efficient office administration processes.
Supervise branch support staff including drivers and store personnel ensuring duties are completed effectively.
Ensure compliance with company procedures reporting requirements and operational standards.
Maintain smooth day-to-day branch operations and proactively resolve operational challenges.
Build and maintain strong customer relationships through professional and responsive service.
Prepare customer quotations and follow up on outstanding opportunities.
Identify new business opportunities and actively grow the branch customer base.
Ensure high levels of customer satisfaction and service excellence.
Assist customers with product enquiries and provide appropriate solutions.
Conduct regular stock checks reconciliations and variance investigations.
Maintain accurate stock records and ensure stock availability.
Safeguard branch stock company assets vehicles equipment and premises.
Ensure proper housekeeping and organisation of branch facilities and storage areas.
Requirements:
Matric (Grade 12).
Minimum 5 years experience in a similar branch management administration operations or office control role.
Experience or knowledge of invoicing stock control and cash handling.
Computer literacy
Skills:
Ability to achieve monthly sales targets and drive branch growth.
Strong customer service and communication skills.
Good numerical accuracy and strong attention to detail.
Ability to manage stock control and basic financial administration processes.
Ability to work independently and take ownership of branch performance.
Strong problem-solving and decision-making abilities.
About Company
Discover the exceptional recruitment and HR services of Zeal HR (Pty) Ltd, a specialized agency operating across South Africa. Tailor-made HR solutions await!
