Billing Administrator – NxaTel
Job Location:
Pretoria - South Africa
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
NxaTel is looking for a mature detail-oriented and highly accountable Billing Administrator to join our growing team. This role is critical to ensuring accurate customer billing collections payment management and professional handling of all billing-related customer queries.
The ideal candidate must be able to work under pressure manage deadlines effectively and maintain a high level of professionalism while supporting the companys financial operations.
Process and manage customer billing through Zoho Books and Zoho Billing systems
Ensure invoices subscriptions and billing records are accurate and up to date
Manage collections and customer payment follow-ups
Manage and monitor payments through NxaTel payment portals and billing systems
Reconcile customer payments debit orders EFTs and portal transactions
Handle billing-related customer support queries via email professionally and timeously
Monitor overdue accounts and escalate where necessary
Resolve billing discrepancies and payment allocation issues
Maintain accurate financial and customer records
Work closely with Sales Support and Service Delivery teams to resolve account-related matters
Ensure adherence to internal billing and collections processes
Assist with monthly billing cycles reporting and account reconciliations
Experience in billing finance administration collections or payment processing
Experience working with Zoho Books Zoho Billing payment gateways or similar accounting systems is advantageous
Strong communication and professional email etiquette
Strong collections and payment follow-up ability
Mature responsible and professional
Ability to work under pressure in a fast-paced operational environment
Strong attention to detail and accuracy
Good problem-solving and organisational skills
Willingness to learn grow and contribute to the company long term
Team player with a strong sense of accountability
High level of ownership and urgency
Able to manage difficult customer conversations professionally
Comfortable working with targets deadlines and operational processes
Positive attitude and growth mindset
Reliable and dependable under pressure
In-office role based in Johannesburg South Africa.
Provident Fund
Required Skills:
Requirements Experience in billing finance administration collections or payment processing Experience working with Zoho Books Zoho Billing payment gateways or similar accounting systems is advantageous Strong communication and professional email etiquette Strong collections and payment follow-up ability Mature responsible and professional Ability to work under pressure in a fast-paced operational environment Strong attention to detail and accuracy Good problem-solving and organisational skills Willingness to learn grow and contribute to the company long term Team player with a strong sense of accountability Preferred Attributes High level of ownership and urgency Able to manage difficult customer conversations professionally Comfortable working with targets deadlines and operational processes Positive attitude and growth mindset Reliable and dependable under pressure Location In-office role based in Johannesburg South Africa.
Required Education:
Diploma in Finance
