Back Office Agent & Academic Advisor

Location: Century City
Salary: R8000 per month performance-based incentives
Language Requirement: Spanish (Preferable) & English

We are seeking a highly organised bilingual Back Office Agent & Academic Advisor to support an RCIC-registered immigration office specialising in Canadian study permits and visa applications. This dual-function role combines administrative immigration support with academic advising for international students pursuing education opportunities in Canada.

• Assist the RCIC office with the collation preparation and verification of visa application documentation
• Ensure all client files are accurate complete and compliant with submission requirements
• Support clients throughout the immigration process with professionalism and confidentiality
• Track application progress and ensure deadlines are consistently met
• Maintain organised digital records using CRM and cloud-based systems

• Guide clients through academic planning for Canadian study permit applications
• Identify suitable institutions programmes and pathways aligned to client profiles
• Assist with compiling academic portfolios and application documentation
• Manage school applications from submission through to issuance of LOA
• Maintain ongoing communication with institutions and clients to ensure application progress
• Achieve a minimum target of 4 Letters of Acceptance (LOAs) per month

• Fluent in English
• Strong verbal and written communication skills
• Excellent interpersonal and relationship-building ability
• Highly organised with exceptional attention to detail
• Strong administrative and documentation management skills
• Analytical and research capability
• Advanced computer literacy
• Proficient in Microsoft Office Google Drive and CRM systems
• Confident professional and client-focused approach
• Self-motivated and able to work independently
• Ability to perform in a fast-paced target-driven environment
• Mature career-oriented mindset

• Background in immigration legal education consulting or regulatory environments
• Experience working with international students or study abroad applications
• Exposure to Canadian education systems or visa processes

• Minimum of 4 LOAs per month
• High standards of documentation accuracy and compliance
• Strong client satisfaction and relationship management
• Efficient turnaround of applications and administrative tasks

• Competitive base salary of R8000 per month
• Performance-based incentive structure
• Exposure to international immigration and education consulting
• Opportunity to grow within a specialist advisory environment