Assistant Restaurant Manager (Breakfast Service)
Cape Town - South Africa
Job Summary
THE MISSION
You are the early heartbeat of Mamas restaurant experience
As Assistant Restaurant Manager (Breakfast) you bring calm control energy and precision to the most important meal of the dayensuring every morning starts the Mama way: smooth vibrant and full of personality.
You are present on the floor from the very first guest supporting the team in real time and making sure breakfast service feels effortless welcoming and consistent
Heres what youll be responsible for:
Breakfast Guest Experience Champion
- Support delivery of a warm energetic and seamless breakfast experience
- Engage with guests in the morning creating a welcoming and memorable start to their day
- Handle guest feedback quickly positively and with a calm solutions-focused approach
Morning Operations Leader
- Support daily breakfast operations including setup service and handover to lunch team
- Ensure smooth coordination between kitchen bakery and service teams
- Maintain strong service flow cleanliness and readiness during peak morning periods
Commercial Support Driver
- Support achievement of breakfast revenue covers and upselling opportunities
- Help monitor wastage stock usage and efficiency during morning service
- Encourage strong service rhythm that supports speed and profitability
Team Support & Floor Leadership
- Lead from the floor during breakfast service supporting and guiding the team in real time
- Assist with briefing organisation and motivation of early shift teams
- Help build confidence consistency and positive energy in the morning team
Collaboration Partner
- Work closely with Culinary Bakery and FOH teams to ensure smooth breakfast execution
- Support coordination of high-volume service periods and weekend peaks
- Ensure alignment between product delivery and Mamas guest experience standards
Standards Keeper
- Maintain Mamas service standards across all breakfast touchpoints
- Ensure cleanliness presentation and setup are consistently on point
- Support adherence to brand standards hygiene and service timing
Energy & Morning Atmosphere Driver
- Set the tone for the day through calm positive and structured leadership
- Create a breakfast environment that feels easy welcoming and well-orchestrated
- Ensure the team starts strong and stays focused throughout service
WHAT SUCCESS LOOKS LIKE
- A smooth efficient breakfast service with strong guest satisfaction
- A confident morning team delivering consistent warm service
- High-quality guest feedback and strong repeat breakfast visitation
- A seamless handover into lunch service with no disruption
Qualifications :
MADE FOR YOU ONLY IF
- You have solid Food & Beverage experience in hospitality
- You are comfortable working early shifts and high-volume breakfast service
- You come from lifestyle luxury or hotel dining environments
- You are calm under pressure and highly organised in fast-paced operations
- You are a natural floor leader who supports and guides teams
- You are commercially aware with a good understanding of service efficiency
- You are passionate about guest experience and starting the day right
- You communicate clearly and lead with positivity
- You enjoy being actively present on the floor not behind a desk
YOUR LITTLE EXTRAS
- Breakfast or all-day dining experience Big plus
- Pre-opening experience Even better
- You know how to turn early mornings into smooth memorable service moments
- You bring structure energy and Mama personality every day
Additional Information :
Next were sure you know the tune :
- First melody:Â At Mama no AI! We review your application in person and take the time to understand your background.
- First verse:Â We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
- Chorus:Â Once youve passed the phone interview well arrange a remote meeting or a meeting at Mama to meet the Gang!Â
- Last verse:Â Naturally youll receive a response from us within two to three weeks at the latest whether its a or a .
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more