Area Coach
Job Summary
- Oversee and manage multiple restaurant/store operations within the Southern Cape region.
- Ensure all stores consistently meet operational financial and customer service targets.
- Drive sales growth profitability and operational efficiencies across the region.
- Monitor and improve food quality hygiene health & safety and brand compliance standards.
- Conduct regular store visits audits and performance reviews.
- Coach mentor and develop Restaurant General Managers and store leadership teams.
- Ensure effective labour management scheduling and cost control.
- Analyse operational reports identify trends and implement corrective action where required.
- Support recruitment onboarding training and succession planning initiatives.
- Drive employee engagement and maintain a high-performance culture.
- Ensure compliance with company policies procedures and operational standards.
- Manage escalated operational and customer-related concerns professionally and efficiently.
- Previous KFC experience is essential.
- Proven experience managing multiple stores within a QSR/Fast Food environment.
- Strong operational and leadership experience within franchise or corporate restaurant operations.
- Solid understanding of store profitability food cost control labour management and operational reporting.
- Strong people management and coaching ability.
- Excellent communication and problem-solving skills.
- Ability to work in a high-pressure fast-paced environment.
- Valid drivers license and willingness to travel extensively within the region.
- Computer literate with strong reporting and administrative skills.
- 35 years experience in an Area Coach / Area Manager / Regional Manager role.
- Strong understanding of QSR operational KPIs and franchise standards.
- Experience managing high-volume stores.
Required Skills:
Previous KFC experience is essential. Proven experience managing multiple stores within a QSR/Fast Food environment. Strong operational and leadership experience within franchise or corporate restaurant operations. Solid understanding of store profitability food cost control labour management and operational reporting. Strong people management and coaching ability. Excellent communication and problem-solving skills. Ability to work in a high-pressure fast-paced environment. Valid drivers license and willingness to travel extensively within the region. Computer literate with strong reporting and administrative skills. 35 years experience in an Area Coach / Area Manager / Regional Manager role. Strong understanding of QSR operational KPIs and franchise standards. Experience managing high-volume stores.
Required Education:
35 years experience in an Area Coach / Area Manager / Regional Manager understanding of QSR operational KPIs and franchise managing high-volume stores