Appointment Setter

Position : Appointment Setter

Work Hours (Client) : Monday to Friday 8:00 AM 4:00 PM PST ( Start part-time scale to full-time based on meeting volume (e.g. 4 meetings/week is full-time capacity).

Pay Range : $1000 to $1800/ month(varies based on skill set and experience level)

Location of Search : Philippines or South Africa

Work Location : Remote

Company Overview:

A specialized fire protection and life safety provider delivering inspection testing and compliance services to commercial and multi-family properties.

Role Overview:

We are seeking a sales-minded Appointment Setter to drive outbound outreach and schedule site walkthroughs for commercial fire safety services. Focusing on property managers building owners and facility directors you will pre-qualify leads and book consultations directly into Go High Levelbypassing unnecessary steps to get our field team on-site faster. You will focus purely on lead engagement and scheduling; closing sales estimating and proposal writing are handled separately.

This position starts part-time and transitions to full-time upon consistently reaching booking targets (e.g. 4 qualified walkthroughs/week).

Duties and Responsibilities:

Outbound Outreach & Lead Pre-Qualification

• Conduct outbound phone email and digital outreach to commercial property managers facility managers and building owners.
• Pre-qualify prospective accounts by gathering key property details compliance history service needs and decision-maker timelines.
• Address initial customer questions professionally and communicate the value of an on-site safety inspection and walkthrough.
• Focus on scheduling direct on-site walkthroughs for high-quality leads streamlining the sales process so field leads can assess property needs immediately.
• Maintain a professional confident and persuasive communication approach across all cold and warm interactions.

Calendar Booking & Process Handoff

• Schedule qualified walkthrough consultations directly onto the lead field consultants calendar.
• Provide complete pre-walkthrough documentation property specs and contact details for the field team prior to each scheduled site visit.
• Execute a clean process handoff: once the walkthrough is booked transition the lead so the field team can conduct the walkthrough build the proposal and present the estimate.
• Send automated and personalized meeting confirmations and reminders to property managers to ensure low no-show rates.
• Follow up promptly with unconfirmed bookings or rescheduled requests to keep appointments on the calendar.

CRM & Pipeline Operations

• Manage all lead activity call logs task cadences and booking stages inside Go High Level (GHL).
• Maintain complete and accurate contact records property notes and task statuses in real time.
• Track follow-up sequences for leads who require multiple touchpoints prior to scheduling.
• Monitor automated outreach workflows within Go High Level and step in with manual follow-up when required.

Minimum Qualifications:

Language requirement: Fluent English (Exceptional written and verbal English communication skills)

Experience: 25 years of professional experience as an Appointment Setter Sales Development Representative (SDR) Inside Sales Specialist or Outbound Lead Generator.

• Proven experience conducting outbound call outreach qualifying commercial prospects and booking calendar appointments.
• Practical experience working with Go High Level (GHL) CRM software for lead management task tracking and scheduling.
• Ability to pre-qualify leads efficiently and identify direct walkthrough opportunities with high-intent prospects.
• Strong organizational skills and the ability to manage daily outreach cadences across multiple property accounts.
• Self-motivated and goal-oriented with a drive to achieve consistent weekly appointment quotas.
• Reliable high-speed internet connection and a dedicated remote workspace equipped with a noise-canceling headset.
• Availability to start part-time and scale to full-time hours working MondayFriday between 8:00 AM4:00 PM PST.