Accounts Manager (Digital)
Johannesburg - South Africa
Job Summary
At IDEMIA we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development.
Internal mobility is a great way for you to energize your career and to build your personal brand. Its also a great way to explore other functions professions or countries as IDEMIA operates in different businesses and in 50 locations around the world.
- Delivers the contract or business as usual including revenue Average Selling Price (ASP) cash collection and add-ons
- Develops intimate knowledge of customers operational environment and build strong relationships securing customer loyalty and generating leads for new business opportunities
- Creates and maintains account plans for each major customer to maximize retention
- Ensures contract renewals by being accountable for the renewal win strategy and preparing and owning customer offers which includes driving and being accountable for the formulation coherency and content of all offer reviews
- Conducts the negotiation and ensures the signature of resulting contracts (including ensuring adherence of contracts with the company policy and legal matrix)
- Owns and prepares the budget and revenue forecast (ensuring forecast accuracy)
- Aligns customer to product roadmap including driving product migrations
- Upsells through change requests within or outside of the contract
- Sells advanced products and services to contribute to new revenue streams
- Contributes actively as part of a sales team which may include Pre-sales Subject Matter Expert Digital Sales and Global Account Managers
Seize all the opportunities of our fast-paced environment. Expect the unexpected.
Required Experience:
Manager
About Company
We make it safer and easier for people to pay, connect, be identified, access, travel and stay safe in the physical and digital worlds.