Account Manager

We are seeking a dynamic and client-focused Account Manager to join our growing marketing agency. The successful candidate will act as the primary liaison between clients and internal creative teams ensuring campaigns are delivered successfully on time and within budget.

This role requires strong relationship management project coordination and strategic communication skills within a fast-paced agency environment.

Key Responsibilities

Client Relationship Management

• Build and maintain strong relationships with agency clients

• Serve as the main point of contact for client communication and campaign coordination

• Understand client objectives brand strategies and marketing goals

• Ensure high levels of client satisfaction and retention

Campaign & Project Management

• Coordinate marketing campaigns from briefing through to execution and reporting

• Manage timelines deliverables budgets and internal workflow processes

• Liaise with creative digital social media and production teams to ensure successful project delivery

• Ensure all campaigns are delivered on time and meet quality standards

Strategy & Reporting

• Assist in developing marketing strategies and campaign recommendations

• Monitor campaign performance and provide regular client feedback and reporting

• Identify opportunities for upselling and growing client accounts

• Prepare presentations proposals and status reports for clients

Administration & Operations

• Manage client budgets quotations invoicing and approvals

• Maintain accurate project documentation and records

• Ensure clear communication between clients and internal departments

Minimum Requirements

• Diploma or Degree in Marketing Communications Business or related field

• 35 years experience in an Account Manager or Client Services role

• Previous experience within a marketing advertising or creative agency essential

• Strong understanding of digital marketing branding and campaign management

• Excellent communication and presentation skills

• Strong organisational and multitasking abilities

• Proficient in Microsoft Office and project management tools

Key Competencies

• Relationship building and client service excellence

• Strong communication and negotiation skills

• Attention to detail and problem-solving ability

• Ability to work under pressure and manage deadlines

• Team collaboration and leadership

• Commercial awareness and strategic thinking

Advantageous Experience

• Experience managing multiple client accounts simultaneously

• Knowledge of social media digital advertising and content marketing

• Familiarity with tools such as Asana Trello or HubSpot

• Experience with campaign reporting and analytics

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to or register on our website at for consideration for future roles.

• Campaign Management
• Client Relationship Management
• Project Management
• Reporting
• Strategy