Account Manager

Location: BryanstonJohannesburg
Work model: Hybrid (3 days in office 2 from home)
Salary: R25 000 CTC

Why youd want to work here...
Our client is one of South Africas most awarded independent agencies and theyve earned it. This is a place where good people do great work senior leadership is genuinely accessible and the culture is as strong as the creative output.

• Multi-award winning agency recognised locally and internationally
• Ranked among the top independent agencies in South Africa
• Senior leadership is hands-on and accessible no ivory towers here
• High-performing culture built on kindness collaboration and craft
• Hybrid working model with real work-life balance
• 18 days leave performance bonus

About our client...
A highly respected fully integrated agency with offices in Johannesburg and Cape Town our client has been delivering strategic through-the-line campaigns for over 20 years. They work across a broad range of clients including financial services and retail and are known for the quality of their thinking their people and their output. This is a brilliant step-up opportunity for a Senior AE ready to move into account management proper.

What the job involves...

• Leading day-to-day management of key client accounts
• Building trusted relationships with senior client stakeholders
• Translating client briefs into clear direction for creative strategy and production teams
• Overseeing project delivery timelines and budgets
• Ensuring all work meets a high standard and is aligned to client expectations
• Identifying organic growth opportunities within existing accounts
• Maintaining strong operational discipline across workflows reporting and communication
• Supporting shoots and production processes including sample management and asset coordination
• Preparing contact reports status documents and client-ready presentations
• Being a proactive reliable team player across all disciplines

What you need to be considered...

• 24 years experience in client service at an advertising agency
• Proven ability to manage multiple projects and stakeholders simultaneously
• Strong administrative and organisational skills with excellent attention to detail
• Confident communicator written verbal and in client-facing situations
• Experience across integrated campaigns (print digital in-store)
• Calm under pressure with a solutions-oriented mindset
• Proficient in MS Office and comfortable compiling presentations

Bonus points if you...

• Have experience working on financial services clients (banking insurance or similar)
• Have worked on retail accounts or have an understanding of campaign production in a retail context