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Account Manager Digital Marketing [remote]
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 July 2026 (30+ days ago)
Posted:
Application Deadline:
27 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Digital Marketing Account Manager
SEO Google Ads and Web
Ecomexperts Full-time Remote Flexible hours Perth Western Australia-based agency
About Ecomexperts
Ecomexperts is a digital performance marketing agency based in Perth Western Australia. We provide SEO Google Ads and web design services to Australian and international clients.
We are certified SEO geeks with a sense of humour and big ambitions for our clients.
Most of our clients are business owners investing their own money. They want clear answers about what we are doing why we are doing it and whether it is working.
About the Role
We are looking for someone who wants to become a confident Digital Marketing Account Manager in a fast-paced agency environment.
You may already have account management experience but this is not essential. We also welcome candidates with one to two years of general digital marketing SEO paid advertising web or agency experience.
You will initially support our team with client communication task coordination reporting and campaign administration. As your knowledge and confidence grow you will gradually take responsibility for a small portfolio of clients.
We do not expect you to independently manage accounts or lead meetings from day one. You will receive training join client meetings and work closely with senior SEO specialists project coordinator and our SEO Director.
SEO is the largest part of our work but Google Ads and web design are also important parts of the role.
What You Will Learn
During your first 6 to 12 months you will learn to:
Understand each clients business and goals
Turn client requests into clear tasks for our delivery team
Explain SEO Google Ads and website work in plain language
Prepare and present monthly reports
Contribute confidently during client meetings
Manage client expectations and campaign priorities
Lead meetings when you are ready
Take ownership of a small client portfolio
Your Day Realistically
Respond promptly to client messages through Slack and Zulip
Turn client requests and meeting notes into properly briefed tasks
Monitor active work and follow up on overdue or blocked tasks
Keep clients informed when work is completed
Prepare meeting agendas reports and campaign updates
Join meetings take accurate notes and send recaps within 24 hours
Assign and track every action promised during a meeting
Review completed work against the clients original request
Decide when to act independently and when to escalate something
If you make a commitment to a client you are responsible for following it through. You will have support but you should not assume someone else is tracking it.
What You Will Progress Towards Owning
Day-to-day client communication across SEO Google Ads and web design
Coordination between clients SEO specialists developers designers and content managers
Keyword research competitor analysis content recommendations and local SEO
Basic technical and on-page SEO checks
Google Ads reporting including spend conversions and cost per acquisition
Web design and development coordination
Protection of rankings analytics and conversion tracking during website changes
Monthly reports focused on leads revenue conversions and business outcomes
AI search visibility including AI Overviews and ChatGPT
Account health overdue work client concerns and growth opportunities
You will initially support these responsibilities under guidance. Your level of ownership will increase with your knowledge performance and confidence.
What You Must Have
One to two years of experience in digital marketing SEO paid advertising account coordination agency work or a related field
Some experience communicating with clients or external stakeholders
A foundational understanding of technical on-page off-page or local SEO
Basic familiarity with Google Ads and an interest in improving your paid advertising skills
Experience using Google Analytics 4 and Google Search Console
Familiarity with Semrush Ahrefs or similar SEO tools
Experience using WordPress
Enough web knowledge to communicate with designers and developers
Basic familiarity with Figma or a willingness to learn
Regular experience using ChatGPT or similar AI tools
Excellent written and spoken English
Strong organisation and the ability to manage multiple clients tasks and deadlines
The confidence to ask questions when you are uncertain
The ability to explain marketing topics without unnecessary jargon
The motivation to work in a fast-paced agency and develop into an Account Manager
You do not need to be an expert in every marketing channel. We are looking for strong foundations clear communication and the ambition to grow.
This Role May Not Suit You If
You need every part of your working day planned for you
You do not want to communicate directly with clients
You avoid following up when work is late
You struggle to manage several tasks or conversations at once
You go quiet when something goes wrong
You wait for someone else to notice that a task has been missed
You are not interested in progressing towards independent client ownership
We do not expect perfection. We do expect honesty follow-through and a willingness to learn.
Your Development Path
Months 1 to 3
Learn our clients services systems and processes
Support client communication and task coordination
Attend meetings and prepare follow-up actions
Assist with reporting and campaign administration
Months 3 to 6
Take greater responsibility for day-to-day communication
Present parts of reports and campaign updates
Coordinate smaller projects with less supervision
Begin making routine account decisions
Months 6 to 12
Lead selected client meetings
Take ownership of a small client portfolio
Prepare and present reports independently
Manage client expectations and campaign priorities
Progress into a Digital Marketing Account Manager position
This timeline is a guide. You will not be expected to lead client meetings independently until you are properly prepared.
Your Remote Working Setup
A quiet workspace with a camera and microphone for client calls
A reliable computer with at least 16 GB of RAM and an i5 processor or equivalent
Internet speed of at least 20 Mbps
Stable electricity and a dependable working environment
Availability to overlap with Perth hours (AWST) for meetings
What We Offer
Competitive salary based on experience
A clear pathway from Account Coordinator to Account Manager
Performance bonus linked to client retention once you manage accounts
Three weeks or 15 days of annual leave per 12 months
Five days of sick leave per 12 months
Fully remote work with flexible hours
Paid certifications and professional development
Training in SEO Google Ads reporting communication and account management
Support from experienced Account Managers senior SEOs and our SEO Director
Gradual client exposure before you are expected to lead meetings
The opportunity to manage your own client portfolio
