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Account Manager 20339

Somewhere


Job Location:

Cape Town - South Africa

Monthly Salary: Not provided by the employer
Posted: 18 July 2026 (30+ days ago)
Application Deadline: 15 October 2026
Vacancies: 1 Vacancy

Job Summary

Account Manager (Performance Marketing)

Employment Type:Full time independent contractor
Work Model:Remote
Work Hours:US work hours

About the position: We are hiring an experienced Account Manager / Marketing Manager hybrid to own the day-to-day execution across a portfolio of digital marketing clients.

This is not a traditional Account Manager role where responsibilities are limited to client communication. Instead this person will sit at the center of each accountcoordinating internal teams driving deliverables monitoring campaign performance communicating with clients and ensuring nothing falls through the cracks.

The founders will continue leading high-level strategy and business development while this individual becomes the operational engine behind successful client delivery.

The ideal candidate has previously worked inside a digital marketing or performance marketing agency and understands how to independently move client accounts forward without constant direction.


What youll own:You will become the primary day-to-day owner for approximately 5 client accounts ensuring every project moves efficiently from strategy through execution.

Client Success & Account Management
  • Serve as the primary day-to-day contact for assigned clients

  • Build trusted client relationships through proactive communication

  • Attend client meetings alongside company leadership

  • Lead follow-up communication and ensure action items are completed

  • Keep projects organized and moving forward

  • Identify potential issues before they become problems

  • Bring solutionsnot just problemsto leadership


Performance Marketing Support: Youll need to be comfortable working inside modern marketing platforms including:

  • Google Ads

  • Meta Ads

  • Shopify

You are not expected to be the primary media buyer but you should be comfortable:

  • Reviewing campaign performance

  • Understanding key metrics

  • Identifying trends

  • Pulling insights

  • Helping leadership make informed strategic decisions

You should understand how successful performance marketing campaigns operate and be capable of discussing campaign performance confidently with clients.


Project & Delivery Management

  • Coordinate work across designers and creative specialists

  • Write clear creative briefs

  • Ensure deliverables are completed on schedule

  • Keep campaigns launching on time

  • Drive accountability internally

  • Prioritize multiple projects simultaneously

  • Maintain exceptional organization across all client work


Strategic Execution

While the founders remain responsible for overarching account strategy youll be expected to:

  • Think critically

  • Make informed recommendations

  • Identify optimization opportunities

  • Solve problems independently

  • Improve internal processes wherever possible

This role requires someone who naturally takes ownership rather than waiting for instructions.


Ideal Background

Were looking for someone who has experience working in a performance marketing agency or digital marketing environment where theyve managed multiple client relationships simultaneously.

Ideal experience includes:

  • 36 years in Account Management Marketing Management or Client Success

  • Agency experience is strongly preferred

  • Experience managing multiple clients simultaneously

  • Strong understanding of paid media

  • Familiarity with Google Ads Meta Ads and Shopify

  • Experience coordinating designers and creative teams

  • Excellent written communication skills

  • Strong project management abilities

  • Comfortable working with senior stakeholders and business owners


Who Will Thrive Here

The right person is:

  • Highly proactive

  • Exceptionally organized

  • Naturally curious

  • Comfortable making decisions

  • Able to prioritize without constant supervision

  • Calm under pressure

  • Client-focused

  • Detail-oriented

  • Resourceful

  • Commercially minded

This is not a role for someone who requires detailed SOPs for every task. The founders are looking for someone who enjoys figuring things out taking ownership and moving work forward independently.


Required Experience:

IC


About Company

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Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.

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