Customer Service Jobs in Cape Town

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...

A rapidly expanding international customer experience company is looking for a fluent Dutch-speaking Customer Support Specialist to join their remote team.Duties & ResponsibilitiesDutch Speaking Customer Support Specialist (Remote)Fully RemoteA rapidly expanding international customer experience com...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a hand...

The Customer Insights & VoC Specialist will support the implementation and ongoing management of Xperiences Voice of the Customer (VoC) and Net Promoter Score (NPS) programme.Duties & ResponsibilitiesRole PurposeThe Customer Insights & VoC Specialist will support the implementation and ongoing manag...

DescriptionPContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determine and give comp...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking an Exp...

Scope of Role:The Inspire program is designed for promising hotel talent offering a unique opportunity to immerse themselves in hotel operations and train alongside the best professionals in the industry. As an Inspire F&B youll enjoy an immersive and diverse experience at our iconic restaurants bar...

About UsAt Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but ordinary. We lead with passion ambition and a hunger to do better. We do whatever it takes to get the best results for ourselves...

About UsAt Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but ordinary. We lead with passion ambition and a hunger to do better. We do whatever it takes to get the best results for ourselves...

Location: Umhlanga Durban (Fully On-site) Salary: R24000 Basic per Month Shifts: 24/7 Rotational Shifts (5 days a week 8 hours per day) About the Role Are you fluent in German and passionate about delivering outstanding customer experiences Join our vibrant team in Umhlanga as a Customer Advisor! In...

DescriptionJOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILEEducation and Experience Atleast 3 years experience in the food and beverage or rela...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionAn agile sales team based in Cape Town who is one of Europes market leaders in the trade of used software is seeking an AI and Go-to-Market (GTM) Manager who will own their Digital and Content growth strategy. Responsibilities:Strategy and Execution: Own design and execute Capefoxxs digit...

Role DetailsType of Support: Email and chatContract Duration: Temporary contract of 6 monthsTraining Schedule: Monday to Friday; 8:00 am - 5:00 pm CETWork Schedule: Pending confirmation. Hours will range between 8:00 AM and 10:00 PM with coverage needed on weekendsWork Type and Location: Remote in S...

South Africas leading online retailer is looking for a highly talented DC Manager: Inbound to join our team in Cape Town.We are a young dynamic hyper growth company looking for smart creative hard-working people with integrity to join us. We offer a market related Total Remuneration Package which a...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

Our client a dynamic and growing IT company based in Cape Town CBD requires a motivated energetic Junior IT Help Desk Agent to be the first point of contact for their clients who will assist with troubleshooting remote support and on-site callouts. The incumbent will provide first-line technical sup...

Location Cape TownJob type Full-TimeHours of work Monday to Friday 8.30am 5.30pm (40 hours per week)Contract type PermanentHybrid working Two days office three days remote (upon successful completion of probation);Full-time in the office for the first 3 monthsClosing Date: 05 May 2026K2 Group is an...

Role DetailsType of Support: Email and chatContract Duration: Temporary contract of 6 monthsTraining Schedule: Monday to Friday; 8:00 am - 5:00 pm CETWork Schedule: Pending confirmation. Hours will range between 8:00 AM and 10:00 PM with coverage needed on weekendsWork Type and Location: Remote in S...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....