Technical Support Spec Jobs in Žilina

Monitor and manage incoming support requests ensuring timely resolution and customer satisfaction.  Handle and escalate P1/P2 critical issues in accordance with internal escalation procedures.  Provide first-line (L1) technical and application support to customers via email phone and ticketing syste...

Position OverviewAs part of the Consumer Technical Support team you will deliver customer focused support through phone and email relating to ReSound hearing aids wireless accessories and mobile devices. Help to resolve issues and questions while providing basic product information and assistance. M...