IT Technical Support Specialist Jobs in Žilina

Monitor and manage incoming support requests ensuring timely resolution and customer satisfaction.  Handle and escalate P1/P2 critical issues in accordance with internal escalation procedures.  Provide first-line (L1) technical and application support to customers via email phone and ticketing syste...

DescriptionSuperStaff is looking for a Technical Support Specialist to provide exceptional IT support and customer service to internal users and this role you will troubleshoot hardware software network and account-related issues manage support tickets and ensure timely resolution of technical conc...