Field Support Specialist Jobs in Slovakia

PurposeEmbark on a thrilling tech adventure as our Field Support Specialist! Youll be the superhero of our local infrastructure wielding your IT powers to maintain and optimize our digital realm. Get ready to dive into the exciting world of internal processes where youll craft reports thatll make qu...

Monitor and manage incoming support requests ensuring timely resolution and customer satisfaction.  Handle and escalate P1/P2 critical issues in accordance with internal escalation procedures.  Provide first-line (L1) technical and application support to customers via email phone and ticketing syste...

OverviewThe Field Support Specialist provides advanced onsite technical support for hardware software network and applications within an assigned region. This role is responsible for troubleshooting and incident resolution supporting system upgrades and rollouts coordinating with IS teams to diagnos...