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User Support Bloomberg Technical Support (Bahasa Indonesia Speaker) Singapore
Job Location:
Monthly Salary:
Posted:
13 August 2026 (22 days ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
User Support - Bloomberg Technical Support (Bahasa Indonesia Speaker) - Singapore
Location
Singapore
Business Area
Sales and Client Service
Ref #
Description & Requirements
Bloomberg is a global leader in business and financial information news and insight and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And to ensure the best experience for our 26000 employees across 150 offices globally we provide the spaces and systems that allow our teams to work together with agility productivity and collaboration no matter where they are.
Whats the role
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients connectivity requirements lead the installation of Bloomberg Terminals as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level which will include circuit usage and network performance.
You need to be a confident and well-organized communicator responsible for handling key accounts while regularly liaising with market data and technology personnel in addition to telecommunication providers service vendors and a variety of internal partners to ensure the highest quality of service to our customers.
If you wish to be involved in an exciting fast-paced and challenging role that allows you to fully utilize your communication technical and project coordination skills while gaining insight into the global financial markets then this may be the opportunity for you.
Well trust you to:
- Support technical issues and inquiries regarding the Bloomberg Terminal software hardware offerings and network connectivity
- Engage with internal and external partners to resolve service issues
- Coordinate installation and maintain customers connectivity to Bloombergs network
- Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloombergs products and services
- Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality
Youll need to have:
- Minimum 1 year of experience in a client-facing technical support role (internal or external users) within the last 5 years.
- Proven track record of supporting internal or external clients in at least two of the following: Network technologies (e.g. TCP/IP UDP RIP v2 BGP) and topology PC hardware operating systems (Linux Windows Mac OS) and software suites (e.g. MS Office)
- Professional fluency in Bahasa Indonesia (written and spoken) to effectively manage and support Southeast Asian clients.
- Excellent presentation and communication skills in English
- Demonstrated continuous career growth within an organisation
- Bachelors degree or degree-equivalent qualifications
- Experience in multitasking within a high-volume environment with simultaneous projects and tasks
- Demonstrable experience of coordinating with multiple teams to meet deadlines
- Flexibility to accommodate occasional evening & weekend work (time off in lieu)
Wed love to see:
- CompTIA A NET or CCNA certification
- Experience with telecommunications lines basic network design and security
- Experience with FIX protocol
- Exposure to vendor cloud technology e.g. AWS Azure
- Experience with setting up & troubleshooting virtual environments (VMware Citrix etc.)
- Ability to communicate effectively and negotiate resolutions to difficult scenarios
- Ability in picking up new technologies and concepts quickly
If this sounds like you:
Apply if you think were a good match. Well get in touch to let you know what the next steps are but in the meantime feel free to have a look at this: Bloomberg
Were individuals with diverse backgrounds talents and experiences who take on big challenges and create even bigger impact through our work. Were interested in what makes you you and how we can create opportunities for you to channel your unique personal energy and grow to your fullest potential.
Learn more about our office and benefits:
Singapore is committed to improving the communities cities and countries in which we work and we support various initiatives including hiring and developing local talent. So we may prioritise candidates with legal authorisation to work full-time in Singapore for this role who do not require Bloomberg to sponsor their work authorization.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture values and the people behind our success.
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
