Travel Security Manager APAC

The Corporate Security team supports the safety security and resilience of OpenAI employees globally. The Travel Security function helps employees travel safely and confidently while enabling business activity in a complex and fast-changing operating environment.

As Travel Security Manager APAC you will own the regional delivery and continued development of OpenAIs travel security program across Asia-Pacific. You will support the full travel risk management lifecycle from pre-travel assessment and preparation through active-trip monitoring incident response traveler accountability and post-incident learning.

Reporting to the Global Travel Security Manager you will be the regional lead for travel security matters across APAC. You will work closely with Corporate Security Protective Intelligence Finance People Legal Immigration Global Mobility Communications Information Security and external providers.

This is a hands-on role for a seasoned travel security professional. You will independently manage complex cases advise leaders on risk-based travel decisions support travelers during incidents and crises and build scalable regional processes. Broad APAC experience is important and deeper operating experience in East Asia is particularly valuable.

Travel across APAC and occasionally to other regions is expected to comprise approximately 25% of the role.

• Own day-to-day travel security operations across APAC including high-risk travel reviews traveler briefings monitoring escalation incident response and traveler accountability.

• Produce clear intelligence-led risk assessments advisories decision briefs and practical mitigation options for employees and senior stakeholders.

• Work with intelligence analysts and external providers to monitor geopolitical security health environmental and transport risks and turn changing information into timely operational decisions.

• Lead the travel security response to medical emergencies security incidents natural disasters civil unrest airspace or transport disruption and other events affecting travelers.

• Maintain regional procedures playbooks decision triggers communications training exercises and after-action reviews.

• Support company events strategic meetings executive travel and other business activity requiring coordinated travel security planning.

• Manage travel risk medical and security assistance intelligence secure transport and other specialist providers including service quality escalation paths and performance reviews.

• Use travel management traveler tracking mass communication intelligence and case-management tools effectively with close attention to booking-data quality privacy access and operational resilience.

• Partner with travelers and business teams to deliver proportionate security measures that are clear practical and sensitive to the traveler experience.

• Use metrics operational reviews automation and carefully governed AI tools to improve service quality consistency speed and scale.

• 8 years of directly relevant experience in corporate travel security or travel risk management including recent ownership of a regional or global program. This role requires depth in travel security experience.

• Demonstrated end-to-end ownership of travel security operations including risk assessment pre-travel preparation high-risk travel active-trip monitoring traveler tracking emergency assistance incident response and crisis support.

• Substantial operating experience across multiple APAC subregions and the judgment to adapt global standards to different legal cultural infrastructure and risk environments.

• Proven experience leading significant traveler incidents and supporting complex fast-moving crises involving incomplete information and multiple stakeholders.

• Strong analytical skills and experience translating intelligence into clear recommendations decision points traveler communications and operational actions.

• Hands-on experience with travel management data traveler tracking or mass communication platforms medical and security assistance services intelligence tools and related workflows.

• Experience managing external providers and working effectively across global cross-functional and geographically distributed teams.

• Excellent written and spoken English with the ability to brief senior leaders and communicate calmly and clearly with travelers under pressure.

• Sound judgment discretion and the ability to operate independently while knowing when and how to escalate.

• Deeper operating experience in East Asia or professional capability in an additional APAC language.

• Experience applying ISO 31030 or a comparable travel risk management framework.

• Practical experience using data workflow automation or AI-assisted tools to improve travel security operations with appropriate validation and human oversight.

• This role is based in Singapore. Regional and international travel is required and is expected to comprise approximately 25% of the role.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

Manager