Transportation Coordinator (onsite with customer)

The Transportation Coordinator will be part of a Global Onsite Team (located at customers premise) supporting one of Expeditors high-tech customers.

Responsible for execution of day to day transportation operations and project alignment activities.

Duties may include: shipment track and trace incident research identification and escalation; incident root cause analysis customer service carrier performance reporting metrics management report updating and information dissemination and leading task/project oriented meetings.

Major Duties and Responsibilities:

Ability to identify opportunities and create project plans.

Taking on assigned tasks and responsibility to ensure tasks accomplishment.

Workload and workflow management.

Timely Escalation resolution.

Participate/Lead meetings with multiple teams and stakeholders.

Coordinate and build relationships between contract manufacturers suppliers and carriers

Coordinate with multiple warehouses carriers contract manufacturers suppliers and service providers to  manage exceptions and drive operations excellence.

Actively manage Over Short or Delayed shipments according to escalation protocols.

Analyze performance data and identify process improvement opportunities.

Work with carriers and other service providers to ensure freight is delivered on-time.

Working knowledge on dispatch track and trace systems

Ability to create and provide presentations on carrier/vendor performance and operations review

Support cost savings consolidation and on-time performance initiatives

Ensuring operational Key Performance Indicators are met.

Facilitating Standard Operating Procedures (SOPs) /Standard Work Instructions (SWI) creation and ensuring documents are up-to-date

Share drive file management

GUTs ticket management 

Qualifications :

Qualifications Experience and Education Requirements:

Bachelor Degree required. Preferably in Supply Chain Logistics / Operation/ International Business / Economics/Arts.

5 years of transportation and logistics experience.

Fluent in english.

Strong demonstrated working knowledge of Microsoft Office Business tools (Excel Word Powerpoint etc..)

Demonstrated Knowledge of international transportation

Dynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers vendors and key stakeholders

Multitask and Re-prioritize work as needed

Ability to anticipate issues/negative outcomes and work to resolve proactively

Strong organizational time management and written/oral communication skills

Ability to adapt in dynamic environment

Aptitude for learning new software applications and technology platforms

Highly motivated can-do results-driven attitude

Skills Required:

• Logistics operations background required.
• Effective communication skills Import & Export background attention to detail IATA Certification/Brokers License a plus.

Additional Information :

**** Only those currently residing in Singapore with a valid residency status need to apply ****

Remote Work :

No

Employment Type :

Full-time