Technical Delivery Manager Cloud Infrastructure
Job Summary
Confidential High-Growth Global Edge Cloud & Infrastructure Platform Think AWS Equinix for real-time industries. Our client is a profitable VC-backed platform powering mission-critical workloads for gaming media and AI companies globally. They own and operate their own hardware stack across 30 locations.
Why This Role Is Exciting:
This is not a ticket-pushing SDM role. You are the face of delivery for multi-million dollar enterprise deployments. You own the customer journey from contract signature to live production - deploying bare metal network and cloud in places no one else can. Direct access to CTO high visibility.
What You Will Own:
- End-to-end service delivery for enterprise customers - from kickoff implementation planning to go-live
- Coordinate between Data Center Network Engineering and Product teams to hit SLAs
- Be the single point of accountability for complex global infrastructure rollouts
- Proactively manage risks escalations and customer communications - no nonsense customer-first
Who You Are:
- 5 years in Service Delivery / Technical Project Management in Cloud Data Center Hosting or Telecom
- Experience delivering bare metal / colocation / IaaS solutions
- Strong stakeholder management - you can talk to engineers and C-level
- Remote super organized owns outcomes