Solutions Architect, APAC
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Job Summary
At Airalo were making it easier for people to stay connected wherever they travel. As the worlds first eSIM store we help millions of travelers access affordable mobile data in 200 countries and regions around the world.
Today were a team of 400 people across 60 countries building a product used by travelers every day. Weve grown quickly but weve worked hard to keep what matters: trust ownership and the freedom for people to do great work without unnecessary layers or bureaucracy.
Were fully remote by design genuinely global and united by a shared mission to make travel simpler for everyone.
- Location: Remote.
- Contract: Full-time permanent.
- Benefits:Learn more about our benefits here in this link - English is our main working language day to day so youll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS DRA PGW) isnt just connected but fully optimized for specific local market requirements.
In this role you will bridge the gap between our standardized engineering sprints and the diverse custom-heavy needs of local MNOs regulators and partners. You will provide the Functional Why and What to the Core Network Engineers allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
- Acting as the primary conduit between legal/regulatory findings and the Core Network team translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
- Leading requirement discovery workshops with local MNOs regulators and internal teams to define scope priorities and implementation approach.
- Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements trade-offs and phased delivery options.
- Creating high-level technical workflows and flowcharts for regulatory services (e.g. MNP Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
- Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing including edge cases and exception handling.
- Defining data points and reporting frequencies required by local authorities ensuring the engineering team builds the necessary data extraction tools and validation checks.
- Leading the definition of acceptance criteria test scenarios and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
- Managing the technical-regulatory checklist for various countries simultaneously ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
- Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
- Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories functional specifications and traceability from regulation to implementation.
- Providing functional leadership to development teams by clarifying intent reviewing stories/acceptance criteria and supporting solution design decisions that balance compliance scalability and maintainability.
- 7 years of experience as a Technical Business Analyst or Solution Architect preferably within the Telecom or Tech industry.
- Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
- Comfortable discussing technical concepts such as SIP SMS routing and MNP databases with engineers.
- Highly skilled in writing clear User Stories Functional Specs and managing Jira tickets that an engineering team can execute against.
- Experience or deep interest in international roaming interconnectivity and the nuances of varying global telecom markets.
- Ability to create clear structured technical documentation and process flowcharts.
- Experience coaching and mentoring members of the team
- Ability to act as a liaison between legal product and engineering teams.
- Good verbal and written communication skills in English.
- Prior work experience in MVNO or Mobile Core environments.
- Experience with GSMA standards and eSIM technology.
- Familiarity with Lawful Interception (LI) and regional compliance reporting.
At Airalo we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers we provide clear salary ranges for our candidates.
This role is remote and open to candidates across our supported locations in APAC. The range below reflects the full salary range for this role across the countries where its available:
Singapore: SGD 98800 SGD 148200
Philippines:
Your Home Destination: Local market rates and cost of living vary. Your specific range within this band depends on where youre based and theres room to discuss whats right for the person and the role. Well walk through your range together on your first call with our Talent team so were aligned for takeoff!
We started Airalo to make staying connected effortless wherever you are in the world. Today millions of travelers rely on our eSIMs and many of the people building the product were customers first.
Our team spans 60 countries united by a shared belief that great work happens when people are trusted to own what they do. Theres trust to own what you do space to focus without constant layers of process and a clear sense of what youre responsible for from day one.
As Airalo continues to grow so do the opportunities to learn take on new challenges and make a real impact - from anywhere in the world.
Staff IC
About Company
Find travel eSIMs for iPhone, iPad, and Android devices in over 200 destinations. Purchase data for countries, regions, or global connection.
