Senior Engineering Manager Fraud

Get to Know the Team

GrabDefence is in the Integrity Group building Grabs first B2B enterprise technology business. Through GrabDefence we are opening up our fraud detection and prevention technology to our partners to help them battle fraud and fortify trust in the digital ecosystem. 

GrabDefence is Grabs own Fraud detection and prevention technology platform for companies that want to protect themselves from fraudsters and fraudulent transactions. Drawing from Grabs own experience operating in multiple departments across the region and battling multiple fraud attempts GrabDefence wants to help companies build Trust in their platforms. GrabDefence is consist of product lines such as AML Chargeback protection and eKYC solutions to its product portfolio and all of these cutting-edge solutions based on AI will be launched this year providing the applicant with a tremendous learning and growth opportunity.

This is your opportunity to be part of an exciting new team venturing into a new domain and be involved from strategy to execution. We are looking for driven like-minded individuals who excel in an environment of rapid experimentation to join us!

Get to Know the Role

In this role you will lead the backend engineering team responsible for strengthening and scaling Grabs trust and fraud-protection capabilities. You will help build and modernize critical services that protect Grabs users and businessesincluding its digital banking operationsas well as external partners from fraud and evolving security threats.

You will combine people leadership with strong technical involvement. You will define the technical roadmap drive architectural direction lead system-design and code reviews and work closely with engineers to resolve complex technical and production challenges. When needed you may contribute directly to selected implementations prototypes or critical engineering initiatives.

You will bring a strong data-driven mindset to engineering and product decisions. You should be comfortable interpreting operational product and fraud-related data; identifying patterns and anomalies; validating assumptions; and using evidence to prioritize investments and measure outcomes. You should have sufficient analytical experience to ask the right questions evaluate insights critically and partner effectively with Data Science and Analytics teams.

You will be accountable for the reliability security scalability and operational health of the services under your teams ownership. Working with Product Business Data Science Operations Risk and domain specialists you will translate fraud-protection needs into robust backend capabilities and ensure that solutions deliver meaningful outcomes for internal teams and external partners.

You will also support the responsible adoption of AI-assisted engineering practices where they improve development quality productivity or operational effectiveness

The Critical Tasks You Will Perform

• Lead one or more backend engineering teams responsible for trust fraud-prevention and risk-related services.
• Translate business and product priorities into actionable technical roadmaps delivery plans and measurable engineering outcomes.
• Lead architecture and system-design reviews ensuring solutions are scalable secure maintainable resilient and cost-efficient.
• Remain directly involved in technical execution by reviewing code contributing targeted implementations or prototypes and helping resolve complex production and engineering issues.
• Guide the uplift and modernization of existing services addressing architectural limitations technical debt scalability constraints and operational challenges.
• Improve engineering productivity and software delivery practices through automated testing CI/CD and reliable Jenkins build and deployment workflows.
• Own the operational health of business-critical backend services by strengthening observability capacity planning incident response root-cause analysis and preventative engineering.
• Drive the adoption of AI-assisted software-development practices and identify opportunities to apply AI to engineering workflows platform capabilities and fraud-prevention initiatives.
• Evaluate new technologies pragmatically and help teams move successful experiments into secure maintainable production-ready solutions.
• Collaborate with Product Business Data Science Operations Risk and domain specialists to translate complex fraud-prevention requirements into reliable backend capabilities.
• Partner with Grabs digital banking businesses internal product teams regional Trust teams and external partners to understand their needs and deliver effective technical solutions.
• Foster a culture of ownership psychological safety technical rigor collaboration and continuous improvement.

Qualifications :

Qualifications Requirements

• Industry Experience: At least 10 years of relevant experience in software engineering and technology including significant experience in engineering leadership and people management.
• Proven Leadership at Scale: Extensive experience leading multiple backend teams Engineering Managers and senior Individual Contributors. You have a strong record of delivering and operating business-critical platforms at scale.
• Backend and Distributed Systems Expertise: Strong technical depth in scalable backend services distributed systems microservices APIs databases and event-driven architectures. You can guide architectural decisions and modernization efforts across complex interconnected systems.
• Platform Modernization: Demonstrated experience uplifting legacy or rapidly developed services into secure maintainable and scalable platforms. You can balance immediate operational needs with longer-term architectural improvements while maintaining service continuity.
• Operational Excellence: Deep knowledge of software development lifecycles CI/CD automated testing observability capacity planning and site reliability engineering. You have successfully improved system availability performance incident response and engineering practices across multiple teams.
• Security and Risk Mindset: Experience building systems that handle sensitive data and business-critical decisions. You understand the importance of security privacy auditability and regulatory considerations when supporting fraud-prevention and financial-services use cases.
• Fraud and Financial Services Domain: Experience in fraud prevention risk management payments banking AML identity verification or other financial technology domains is highly advantageous. You can work effectively with domain specialists to translate complex risk requirements into reliable technical solutions.
• Strategic and Cross-Functional Influence: Demonstrated ability to shape technical and product strategy across organizational boundaries. You can partner effectively with Product Business Data Science Operations Risk and digital banking stakeholders while communicating complex technical concepts clearly to both technical and non-technical audiences.
• Talent Developer: A passion for coaching and developing engineering leaders. You have experience managing the performance growth and career progression of Engineering Managers Lead Engineers and senior technical talent.
• Customer and Product Mindset: You understand that platform reliability and technical quality directly affect customer outcomes. You use operational data customer feedback and business priorities to guide investments and deliver measurable improvements for internal customers and external partners.
• Adaptability: The ability to thrive in a fast-moving environment and lead teams through technical change evolving business priorities service modernization and organizational growth.
• Education: A bachelors or masters degree in Computer Science Engineering or a related fieldor equivalent practical experience.

Desirable Experience

• Experience in fraud prevention risk management digital banking payments AML identity verification chargeback protection financial technology or another highly regulated technology environment is advantageous.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time