Risk Services Digital, Technology & Transformation Consultant
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Job Summary
Line of Service
AssuranceIndustry/Sector
Not ApplicableSpecialism
RiskManagement Level
ManagerJob Description & Summary
At PwC we help clients build trust and reinvent so they can turn complexity into competitive advantage. Were a tech-forward people-empowered network with more than 364000 people in 136 countries and 137 territories. Across audit and assurance tax and legal deals and consulting we help clients build accelerate and sustain momentum. Find out more at .Role Summary
The Digital Technology & Transformation Professional plays a key role in delivering business technology data digital infrastructure cybersecurity and operational initiatives that support organizationalobjectives. The incumbent will collaborate with cross-functional stakeholders to design implementoperate support and continuously improve digital products enterprise platforms business processes technology solutions and customer experiences.
Depending on the area of specialization the role may involve business analysis software engineering architecture data management product delivery project management cybersecurity infrastructure operations service design customer support or business transformation activities.
Business & Stakeholder Management
Engage stakeholders to understand businessobjectives operational challenges and user needs.
Gather analyze and document business functional and technical requirements.
Facilitate workshops meetings and discussions with business and technical teams.
Provide recommendations to improve business performance operational efficiency and user experience.
Communicate project status risks issues and recommendations to stakeholders.
Digital Product & Solution Delivery
Support the design development implementation testing deployment and maintenance of digital solutions and enterprise systems.
Contribute to product roadmaps project plans and delivery schedules.
Ensure solutions align with business requirements organizational standards and enterprise architecture principles.
Participate in Agile delivery activities including sprint planning reviews retrospectives and backlog refinement.
Support continuous improvement initiatives throughout the solution lifecycle.
Technology Engineering & Operations
Develop configure integrate support andmaintainapplications systems platforms and infrastructure.
Monitor application platform network database and infrastructure performance.
Troubleshoot incidents and perform root cause analysis to resolve technical issues.
Support release deployment change incident and problem management processes.
Ensure system reliability availability scalability and maintainability.
Data & Analytics
Support data collection integration management analysis and reporting activities.
Ensure data quality integrity security and governance compliance.
Develop insights dashboards reports analytics models or data solutions to support decision-making.
Collaborate with stakeholders to identify opportunities for data-driven improvements.
User Experience & Service Design
Participate in user research service design process analysis and customer journey mapping activities.
Design and improve products interfaces services and business processes.
Support accessibility usability and customer experience standards.
Incorporate user feedback into solution enhancements.
Project & Transformation Delivery
Support digital transformation modernization automation and process improvement initiatives.
Manage assigned project deliverables timelines and dependencies.
Identify assess and mitigate delivery risks and issues.
Driveadoptionofnew technologies processes and ways of working.
Contribute to organizational change management activities.
Required Qualifications
Bachelors degree in Information Technology Computer Science Engineering Business Data Science Information Systems ora relateddiscipline.
Relevant professional certifications may beadvantageousdepending on specialization (e.g. Scrum PMP ITIL Cloud Security Data Agile Architecture or Product Management certifications).
Relevant experience in one or more areas:
Software Engineering
Data & Analytics
Cloud & Infrastructure
Cybersecurity
Business Analysis
Product Management
Project Management
UX/UI & Service Design
Technology Operations
Business Transformation
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Algorithm Development Alteryx (Automation Platform) Analytical Thinking Analytic Research Big Data Business Data Analytics Coaching and Feedback Communication Complex Data Analysis Conducting Research Creativity Customer Analysis Customer Needs Analysis Dashboard Creation Data Analysis Data Analysis Software Data Collection Data-Driven Insights Data Integration Data Integrity Data Mining Data Modeling 43 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Contract
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
