Lead Consultant Client Services, Health & Benefits

The Role

• Responsibleformanagingcustomerrelationshipsintheareaofhealth&benefits

• Definethescopeofthemethodologyandproposalpreparationandconsultingcontracts.

• Projectmanagementofclientsguaranteeingdeliveryontimewithinbudgetandwithhigh quality

• ManageH&Bvendorrenewalsandnegotiations

• Designefficientplandesignsandfundingarrangementsthatfitclientsneed.

• Demonstrateproficientwritingoralpresentationskillsinclientreportsrecommendations and presentations

• Provideclaimsanalysisreportsincludinglossratiofrequencyoftheusemember profile etc.

• ProvideannualbenchmarkingcomparisonrelatingtoH&Bclients

• Internalsystemupdatesrelatetobenefitsmatters

• Analysisabouttheadvantagesanddisadvantagesoftheplanfundingmodel(insuredor self-insured); development of performance indicators for monitoring results
• Legislative updates: communicate Human Resources team any changes in locallaws relatedtogrouplifeinsurancemedicalanddentalbenefits;andpotentialdirectand/or indirect impacts on the companys current benefits programs

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The Requirements

• Minimumof5yearsexperienceinaHealth& Benefitsconsultingorbrokerageroleor from a C&B function in industry.

• Meetrequirementsofthefollowingincluding:BCP ComGI PGI HI M5 M9 and M9A papers (M9A is preferred but not mandatory)

• Excellentabilitytocommunicateeffectivelywithastrongfocusoncustomerservice

• Goodoralandwrittencommunicationskills

• DeepknowledgeoftheSingaporevendormarketplace

• TechnicalproficiencyinSingaporeanemployeebenefits

• Broadunderstandingofcomplianceissuesrelatedtolocallegislation

• ProficiencyinMicrosoftOffice(especiallyExcelandWord);

• ProficiencyinEnglishlanguage

• ClientFocus

• InfluenceandSelling

• ResultsFocus

• Collaboration

• ThoughtLeadershipandInnovation

Equal Opportunity Employer