Infrastructure Support Engineer

Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 22 years of experience deploying relative value strategies across fixed income markets for institutional investors. We hire grow and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust integrity and a shared vision for how we work together the enduring relationships we build and the consistency of our results. Gardas primary offices are located in Wayzata New York City West Palm Beach Geneva Zug Copenhagen Singapore and Scottsdale.

Garda is seeking a hands-on IT generalist based in our Singapore office. This role is the primary IT point of contact for employees in Singapore and serves as a hands-on member of the global infrastructure team working alongside infrastructure DevOps and security engineers on a daily basis.

Position Responsibilities

End-User & Office Technology Support (Primary Focus)

• Primary IT contact for the Singapore office across Windows macOS mobile and AV/VC systems
• Troubleshoot end-user issues spanning M365 networking printing and high-performance hardware
• White-glove support for traders and portfolio managers including Bloomberg and other financial applications
• Manage hardware inventory procurement imaging and lifecycle
• Triage tickets manage SLA adherence and coordinate escalations to the global team

Security Operations Support (Off-Hours Coverage)

• Triage and respond to MDR escalations and security alerts during off-hours
• Assist with vulnerability remediation patch deployment and configuration hardening
• Support routine security hygiene: MFA enrollment certificate management access reviews

Infrastructure & DevOps Support

• Assist with Windows/Linux server troubleshooting under senior engineer guidance
• Support endpoint management (Intune) identity networking and connectivity health
• Help triage infrastructure and DevOps alerts; assist with PowerShell Bash or Python scripting

Qualifications & Desired Skills

• 3 years in IT support desktop engineering or IT operations; financial services preferred
• Strong troubleshooting across Windows 10/11 macOS iOS M365 and networking
• Familiarity with Active Directory basic Linux and core security concepts
• Self-directed calm under pressure strong communicator
• Microsoft security stack experience: Entra ID Intune Sentinel Defender SCCM
• Exposure to EDR/MDR (Defender Arctic Wolf) SASE (Netskope) MFA (Duo) or SIEM tools