Facilities Administrator Mailroom

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

As a Facilities Administrator for our Mailroom operations youll serve as the backbone of daily communication flow ensuring seamless mail and package distribution across the facility. This role places you at the heart of operational excellence where your attention to detail and organizational skills directly impact how efficiently our workplace functions. Youll manage the complete lifecycle of incoming and outgoing correspondence from sorting and distribution to vendor coordination and tracking systems. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and in this role youll contribute to that mission by keeping critical information moving smoothly throughout the organization. Youll work collaboratively with facilities teams building occupants and external courier services to maintain mailroom standards that reflect our commitment to operational excellence. This position offers the opportunity to develop expertise in facilities operations while contributing to the seamless experience that defines our workplace environments.

• Sort process and distribute incoming mail packages and courier deliveries to appropriate recipients throughout the facility in a timely and accurate manner
• Manage outgoing mail services including metering weighing labeling and coordinating pickups with postal services and courier vendors
• Maintain accurate tracking systems and logs for all packages and certified mail ensuring proper documentation and chain of custody
• Operate mailroom equipment including postage meters scales label printers and package scanning systems while performing routine maintenance checks
• Respond to inquiries from building occupants regarding mail delivery status package tracking and mailroom procedures with professionalism and efficiency
• Coordinate with building security and reception teams to manage package storage oversized deliveries and special handling requirements
• Maintain organized mailroom spaces ensuring all supplies are stocked and work areas remain clean safe and compliant with facility standards
• Process mail forwarding requests return-to-sender items and undeliverable correspondence according to established protocols

• High school diploma or equivalent educational credential
• 1-2 years of experience in mailroom operations facilities support or similar administrative role
• Demonstrated ability to lift and move packages weighing up to 50 pounds regularly throughout the workday
• Strong organizational skills with proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proficiency with basic computer applications including email tracking software and database entry systems
• Excellent attention to detail and accuracy when handling confidential materials and sensitive correspondence
• Professional communication skills and customer service orientation when interacting with building occupants and vendors

• Experience working in corporate facilities commercial real estate environments or large-scale office buildings
• Familiarity with postal regulations shipping carrier systems (UPS FedEx USPS) and international mailing procedures
• Knowledge of mailroom management software or computerized tracking systems
• Certification or training in workplace safety package handling or facilities operations
• Bilingual capabilities to support diverse workplace populations

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.