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Enterprise Services FXGO Tradedesk, Client Services Specialist Singapore
Job Location:
Monthly Salary:
Posted:
18 July 2026 (30+ days ago)
Posted:
Application Deadline:
15 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Enterprise Services - FXGO Tradedesk Client Services Specialist - Singapore
Location
Singapore
Business Area
Sales and Client Service
Ref #
Description & Requirements
Bloomberg is a global leader in business and financial information news and insight and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And to ensure the best experience for our 26000 employees across more than 150 locations around the world we provide the spaces and systems that allow our teams to work together with agility productivity and collaboration no matter where they are.
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales service operations culture and brand. As a department we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation through their ongoing relationship with Bloomberg.
Our Team
As part of our Enterprise Services Tradedesk is the first line of defense and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloombergs sell-side and buy-side clients working alongside Enterprise Sales and Product to influence client usage patterns ensure accurate responses to our multi-asset analytics inquiries gather feedback mentor and educate new employees and develop them into future specialists with deep product knowledge.
Whats the role
Our Tradedesk team is aligned to our industry leading sell-side FX Trading Solution (FXGO) that delivers global order execution and position management tools for front-office professionals as well as middle and back office operations. As part of this team youll provide solutions to help bring exceptional service to our existing clients as well as on-boarding new clients. Youll need to be comfortable with building a detailed knowledge of our order management systems and technology solutions.
There are multiple opportunities to further your career across the department or the company becoming a Subject Matter Expert within the team or progressing into an Enterprise Relationship Support role.
Well trust you to:
Focus on the 3 core areas below:
- Client Service At Bloomberg we pride ourselves on focusing on customer experience providing our clients with the fastest and most knowledgeable solutions. You will have an adaptable approach using your product knowledge and acquired client intel to build and maintain credible relationships with your clients create clear and up-to-date documentation of client needs and actively communicate effectively with internal and external stakeholders.
- Product and Domain Expertise - Youll know your customers business our competitors and Bloombergs product offerings. Keeping up to date with market trends whilst understanding the impact on our clients is essential. You will develop your knowledge of our products and customers workflows sharing and building this knowledge across your team.
- Business Impact - This is the value-add brought to internal stakeholders including Product Sales Implementation and Engineering. Youll be involved in generating leads and contributing to sales campaigns prioritising product enhancement requests for our Product and Engineering teams and providing valuable customer intelligence that drives product improvements and sales performance.
Youll need to have:
- 3 years experience working in a Financial Services or Technology companyin a customer facing support role supporting financial technology solutions
- Experience covering Foreign Exchange financial technology solutions
- Knowledge and/or working experience around electronic trading
- Knowledge of sell-side markets and an understanding of the full trade life cycle of OTC instruments
- Ability to communicate well at all stakeholder levels (technical contacts product managers traders executive team etc.)
- The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills
- Ability to assist with product testing and project management work
- Fluency in both written and spoken English
- Bachelors degree of degree-equivalent qulifications
Wed love to see:
- Knowledge of connectivity protocols such as FIX SFTP XML SWIFT
- Interest in technology and coding skills
- A proactive interest in Generative AI and ability to apply AI-driven solutions to improve operational efficiency
- Business level proficiency in Mandarin to serve our Chinese clients
If this sounds like you:
Apply if you think were a good match. Well get in touch to let you know what the next steps are but in the meantime feel free to have a look at this: Bloomberg
Were individuals with diverse backgrounds talents and experiences who take on big challenges and create even bigger impact through our work. Were interested in what makes you you and how we can create opportunities for you to channel your unique personal energy and grow to your fullest potential.
Learn more about our office and benefits:
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
